Subject: RE:Message from Walmart.com Customer: Ask a question, 200010977380427 #Ref 2023052900313470
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 29 May 2023 10:52:07 -0700

Hello Kelly-

Thank you for your email.  We do not see a record of this return back at our facility as of yet.  Can you please provide the FedEx return tracking number so we can track the package once received back at our warehouse?  Thank you.

Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

kelly fabrizio wants to connect with you for the order below:

Customer Order Number:  200010977380427

Purchase Order No:  108814211500650

Reason for Contact:  Ask a question

Item name/number:  Home Essence Spring 7-Piece Coral Floral Alternative Bedding with Floral Medallion Print King Comforter Set/267435531

Customer Message:

Hi just inquiring about my refund I sent this back last week fed x  thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team