Subject: RE:Please contact the customer - Request cancel #Ref 2023052800313447
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sun, 28 May 2023 18:13:33 -0700

Hello Inga / Walmart-

Thank you for your email.  Please note we show no record of Customer Order Number: 200010928344239 in our system; nor are we able to locate an order under the name, Inga Manning.  Please double check the customer order number or provide the Purchase Order No, as it is not listed within this request.  Thank you.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Inga Manning

Customer Order Number: 200010928344239

Purchase Order No: None

Reason for Contact:  Request cancel

Item name/number:   Comfort Spaces 3-Piece Teal/Gray Printed Damask Pattern Full/Queen Quilt Bedding Set, Size: Full/Queen, Actual Color: Teal/949159655

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team