Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023051000312178
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 10 May 2023 12:16:10 -0700

Hello Fereshteh/ Walmart-

Thank you for your email. We are sorry to hear that you did not receive your orders. Have you received some of the orders or you did not receive anything at all? If you have received some of the orders, can you provide us the tracking number of the orders that you did not receive. Thanks!

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: fereshteh hajjaryzadeh

Customer Order Number: 200010975830215

Purchase Order No: 108812765421384

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Marlene Microfiber 3-Pieces Green Daisies Reversible Quilt Set, King, Size: King, Actual Color: Multi-color/384534203

Agent message:   item delivered to wrong address . customer needs the refund

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team