Subject: RE:Message from Walmart.com Customer: Give feedback, 200010952664929 #Ref 2023050500311927
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 05 May 2023 09:51:02 -0700

Hello Brittany/ Walmart-

Thank you for your email. Unfortunately, our product replacement comes as a set. If you want to replace the order you need to return the whole set and we will replace it.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Brittany Kubinski wants to connect with you for the order below:

Customer Order Number:  200010952664929

Purchase Order No:  108811740248381

Reason for Contact:  Give feedback

Item name/number:  Urban Habitat Kids Harmony Cotton 4-Piece Pink Unicorn Comforter Set, Full/Queen/1580773083

Customer Message:

The decorative needs to be replaced. The threading got snagged from the sewing machine on the unicorn and it doesn’t look good. The rest of the set is great. Can we just exchange for a new pillow versus having to send everything back? Thanks!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team