Subject: RE:customer: Patricia Niemeier, TRK# 3972 6795 9850, Order# 108808143544322 #Ref 2023042400301626
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>
Date: Tue, 25 Apr 2023 15:56:21 -0700

Hello Steven-

Are you saying the item returned was not Item: IDI10-0029? Did you open the package to see what was inside?

I see Walmart already refunded the customer on, 4/20.

Helita

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Good Afternoon,

We just received a return from the following customer. Upon looking up the order# in EEC the item number attached is IDI10-0029, However the product that was returned was MS9944409622-01. When scanning this product we are receiving MS8144409622-01 as the product. Can you please advise if this is the correct return label and order number for this return.

Please see photo attached for return label and customer information,

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

O:912.373.7778 x 3845