Subject: RE:Please contact the customer - Request cancel #Ref 2023041600301371
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sun, 16 Apr 2023 11:02:14 -0700

Hello Jalysa / Walmart-

Thank you for your email.  Sorry, however we are unable to locate Customer Order Number: 200010836475822 in our system; nor were we able to locate an order under the name, Jalysa Spearman.  Do you by chance have the

Purchase Order No available so we can search our system further?  Was the order possibly cancelled on your side prior to submitting to us?  Please advise.  Thank you.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Jalysa Spearman

Customer Order Number: 200010836475822

Purchase Order No: None

Reason for Contact:  Request cancel

Item name/number:   Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Taupe Comforter Set with Bed Skirt and Decorative Pillow, King, Size: King, Actual Color: Taupe/157440562

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team