MIME-Version: 1.0
Message-ID: <94bc3d12bd4b506c@b515e2ab1729f01c>
Date: Thu, 13 Apr 2023 07:22:05 -0700
Subject: RE:Please contact the customer - Ask a question   #Ref 2023041200301227
From: "info@designerliving.com" <info@designerliving.com>
To: "a-EB27D8DAE7BA487086BBF42698120D3B@relay.walmart.com" <a-EB27D8DAE7BA487086BBF42698120D3B@relay.walmart.com>
Content-Type: multipart/mixed;
	boundary="42a446a5.db18.496d.a02a.6957eb265879"


--42a446a5.db18.496d.a02a.6957eb265879
Content-Type: multipart/alternative;
	boundary="e0da2176.770e.4179.92a8.fab3e223fa72"


--e0da2176.770e.4179.92a8.fab3e223fa72
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable


--e0da2176.770e.4179.92a8.fab3e223fa72
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<p>Hello=20Dorinda=20/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20yo=
ur=20email.=20We=20are=20sorry=20to=20hear=20your=20order=20has=20not=20arr=
ived.=20We=20confirmed=20your=20order=20was=20shipped=20on=2003/20=20on=20t=
racking=20#&nbsp;396550227830.</p><p><br/></p><p>Unfortunately,=20we=20cann=
ot=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20=
have=20been=20no=20scans=20for=20this=20package;=20therefore,=20we=20have=
=20opened=20a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=
=20this=20will=20take=20anywhere=20between=201-8=20business=20days=20to=20r=
esolve;=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20c=
ompletes=20their=20investigation,=20they=20will=20notify=20us=20of=20the=20=
results;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20update=
.=20We=20appreciate=20your=20patience=20while=20the=20investigation=20is=20=
in=20progress.=20Thank=20you!</p><p><br/></p><p>Sincerely,</p><p>Trisha</p>=
<p>Designer=20Living=20Customer=20Service<br/></p><p>1-888-879-8790</p><p>i=
nfo@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designe=
r=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=
=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=
=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20T=
he=20customer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/=
></p><p><strong>=20Customer=20Name:</strong>&nbsp;dorinda=20l=20wallace</p>=
<p><strong>Customer=20Order=20Number:</strong>&nbsp;200010912246604</p><p><=
strong>Purchase=20Order=20No:</strong>&nbsp;108809475329955</p><p><strong>=
=20Reason=20for=20Contact:=20</strong>&nbsp;Ask=20a=20question</p><p><stron=
g>=20Item=20name/number:=20</strong>&nbsp;=20home=20essence=20lightweight=
=20queen=20comforter=20set=20-=20springfield=207=20pieces=20all=20season=20=
comforter=20goose=20down=20alternative=20fill=20-=20brown=20and=20coral=20p=
ink=20floral=20pattern,=20Size:=20Queen/606829882</p><p><strong>=20Agent=20=
message:=20</strong>&nbsp;=20Hi=20Designer=20Living=20Inc,=20customer=20is=
=20requesting=20full=20refund=20for=20item=20since=20she=20didn&#39;t=20rec=
eive=20it.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20d=
o=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20t=
he=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guideli=
nes=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/g=
uide?article=3d000006402#Customer_Service_Requirements">Marketplace=20Selle=
r=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20h=
as=20been=20no=20reply=20to=20this=20communication=20within=2048=20hours,=
=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p=
><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20T=
eam</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20sr=
c=3d"/ueditor/net/upload/image/20230413/6381696635320686402789927"/></p>
--e0da2176.770e.4179.92a8.fab3e223fa72--

--42a446a5.db18.496d.a02a.6957eb265879--