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Message-ID: <82ab3f18a1e1f0e2@a024410f4f7c2148>
Date: Thu, 06 Apr 2023 15:09:52 -0700
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received   #Ref 2023040600311048
From: "info@designerliving.com" <info@designerliving.com>
To: "a-15A6E78C467142B2852868B5D0EB6227@relay.walmart.com" <a-15A6E78C467142B2852868B5D0EB6227@relay.walmart.com>
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<p>Hello&nbsp;Roxanne=20/=20Walmart-</p><p><br/></p><p>Thank=20you=20for=20=
your=20email.=20We=20are=20sorry=20that=20you=20did=20not=20receive=20the=
=20package=20when=20it=20reflects=20as=20delivered=20in=20FedEx.=20Kindly=
=20wait=20for=201-2=20days=20for=20FedEx=20to=20deliver=20the=20item.=20If=
=20FedEx=20will=20fail=20to=20deliver=20it,=20we=20will=20contact=20FedEx=
=20and=20create=20a=20case=20for=20this=20one.=20Thank=20you!</p><p><br/></=
p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=20Customer=20Service</p>=
<p>1-888-879-8790</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>De=
ar=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=
=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=
=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=
=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20messag=
e.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Roxanne=20Ch=
avez</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;200010904005308=
</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108809168838869</p><p><=
strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/=
Not=20Received</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Com=
fort=20Spaces=20Cavoy=205=20Piece=20Tufted=20Comforter=20Set,=20King,=20Gre=
y,=20Size:=20King,=20Actual=20Color:=20Gray/850264599</p><p><strong>=20Agen=
t=20message:=20</strong>&nbsp;=20The=20item=20is=20marked=20as=20delivered=
=20but=20the=20customer=20did=20not=20received=20it,=20please=20get=20in=20=
touch=20with=20the=20customer=20to=20resolve=20this=20situation.</p><p><br/=
></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p>=
<p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=
=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=
=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d0000=
06402#Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=
=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20re=
ply=20to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20pr=
oactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20=
you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p=
><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upl=
oad/image/20230406/6381639041666112688155936"/></p>
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