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Message-ID: <be752b91ed4d0a28@934edf7085917c72>
Date: Thu, 06 Apr 2023 10:20:42 -0700
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received   #Ref 2023040500301009
From: "info@designerliving.com" <info@designerliving.com>
To: "a-0D9FA3278EAC4C4790E87798516251F3@relay.walmart.com" <a-0D9FA3278EAC4C4790E87798516251F3@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-right:0;margin-bottom:0;margin-left:=20=
0;background:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif=
;color:black">Hello=20Sally&nbsp;/=20Walmart-</span></p><p=20style=3d"margi=
n-top:5px;margin-right:0;margin-bottom:0;margin-left:=200;background:white"=
><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">&nbsp=
;</span></p><p=20style=3d"margin-top:5px;margin-right:0;margin-bottom:0;mar=
gin-left:=200;background:white"><span=20style=3d"font-family:&#39;Arial&#39=
;,sans-serif;color:black">Thank=20you=20for=20your=20email.=20We=20are=20so=
rry=20to=20hear=20your=20order=20has=20not=20arrived.=20We=20confirmed=20yo=
ur=20order=20was=20Delivered=20on=2004/05/=202023=20on=20tracking=20#:&nbsp=
;</span></p>396519982733.&nbsp;<span=20style=3d"font-family:=20Arial,=20san=
s-serif;">Unfortunately,=20we=20cannot=20see=20further=20into=20FedEx&#39;s=
=20system=20as=20to=20why=20you=20did=20not=20receive=20the=20order;=20ther=
efore,=20we=20have=20opened=20a=20lost=20package=20investigation=20with=20F=
edEx.=20Generally,=20this=20will=20take=20anywhere=20between=201-8=20busine=
ss=20days=20to=20resolve;=20however,=20it=20can=20be=20completed=20sooner.=
=20Once=20FedEx=20completes=20their=20investigation,=20they=20will=20notify=
=20us=20of=20the=20results;=20and=20we=20in=20turn=20will=20contact=20you=
=20with=20an=20update.=20We=20appreciate=20your=20patience=20while=20the=20=
investigation=20is=20in=20progress.=20Thank=20you!</span><p=20style=3d"marg=
in-top:5px;margin-right:0;margin-bottom:5px;margin-left:=200"><span=20style=
=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">&nbsp;</span></p><p=
=20style=3d"margin-top:5px;margin-right:0;margin-bottom:0;margin-left:=200;=
background:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;c=
olor:black">Sincerely,</span></p><p=20style=3d"margin-top:5px;margin-right:=
0;margin-bottom:0;margin-left:=200;background:white"><span=20style=3d"font-=
family:&#39;Arial&#39;,sans-serif;color:black">Kyle</span></p><p=20style=3d=
"margin-top:5px;margin-right:0;margin-bottom:0;margin-left:=200;background:=
white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black"=
>Designer=20Living=20Customer=20Service</span></p><p=20style=3d"margin-top:=
5px;margin-right:0;margin-bottom:0;margin-left:=200;background:white"><span=
=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">1-888-879-8=
790</span></p><p=20style=3d"margin-top:5px;margin-right:0;margin-bottom:5px=
;margin-left:=200;background:white"><span=20style=3d"color:black"><a=20href=
=3d"mailto:info@designerliving.com"><span=20style=3d"font-family:&#39;Arial=
&#39;,sans-serif">info@designerliving.com</span></a></span></p><p><br/></p>=
<p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p>=
<p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=
=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20behalf=20of=20=
the=20customer=20for=20the=20order=20below.=20The=20customer=20is=20receivi=
ng=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=20Customer=
=20Name:</strong>&nbsp;sally=20ibik</p><p><strong>Customer=20Order=20Number=
:</strong>&nbsp;200010953407335</p><p><strong>Purchase=20Order=20No:</stron=
g>&nbsp;108809474578640</p><p><strong>=20Reason=20for=20Contact:=20</strong=
>&nbsp;Damaged/Missing=20Parts/Not=20Received</p><p><strong>=20Item=20name/=
number:=20</strong>&nbsp;=20Comfort=20Spaces=20Cavoy=20Faux=20Silk=205-Piec=
e=20Tufted=20Taupe=20Comforter=20Set=20with=20Bed=20Skirt=20and=20Decorativ=
e=20Pillow,=20King,=20Size:=20King,=20Actual=20Color:=20Taupe/157440562</p>=
<p><strong>=20Agent=20message:=20</strong>&nbsp;=20customer=20contact=20us=
=20because=20she=20never=20received=20her=20package=20because=20she=20was=
=20all=20day=20at=20home=20in=20the=20porch=20and=20no=20one=20deliver=20a=
=20package=20however=20FedEx=20marked=20as=20delivered=20this=20thing.=20Sh=
e=20will=20prefer=20to=20have=20a=20replacement=20or=20have=20her=20money=
=20back,=20we=20will=20appreciate=20your=20answer=20to=20this=20request.</p=
><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</str=
ong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer=
,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outline=
d=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=
=3d000006402#Customer_Service_Requirements">Marketplace=20Seller=20Customer=
=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20=
no=20reply=20to=20this=20communication=20within=2048=20hours,=20Walmart=20m=
ay=20proactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>T=
hank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/=
></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/=
net/upload/image/20230406/6381637248082132262451889"/></p>
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