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Message-ID: <91b23ec608389881@935eb8017ecdbc54>
Date: Tue, 21 Mar 2023 13:42:45 -0700
Subject: RE:Re: Please contact the customer - Return/Replace - Arrived Damaged #Ref 2023032100300553
From: "info@designerliving.com" <info@designerliving.com>
To: "c-0DDEA85F8E854F06A19478809A2D96AA@relay.walmart.com" <c-0DDEA85F8E854F06A19478809A2D96AA@relay.walmart.com>
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<p=20style=3d"color:=20rgb(51,=2051,=2051);=20font-family:=20Arial,=20Helve=
tica,=20sans-serif;=20font-size:=20small;=20white-space:=20normal;=20backgr=
ound-color:=20rgb(255,=20255,=20255);"><br/></p><p=20style=3d"margin-top:5p=
x;margin-bottom:5px;margin-left:=200in;background:white"><span=20style=3d"f=
ont-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Hello&nbsp;Cheryl=20/=20Wa=
lmart-</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left=
:=200in;background:white;font-variant-ligatures:=20normal;font-variant-caps=
:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-wi=
dth:=200px;word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&=
#39;sans-serif&#39;">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-b=
ottom:5px;margin-left:=200in;background:white;font-variant-ligatures:=20nor=
mal;font-variant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-=
webkit-text-stroke-width:=200px;word-spacing:0px"><span=20style=3d"font-fam=
ily:&#39;Arial&#39;,&#39;sans-serif&#39;">We=20are=20sorry=20to=20hear=20of=
=20the=20issues=20you=20are=20having=20with=20your=20comforter=20set.&nbsp;=
=20There=20is=20a=2030=20day=20time=20frame=20at=20which=20to=20report=20is=
sues=20with=20your=20order.&nbsp;=20We=20see=20this=20order=20was=20placed=
=20a=20few=20months=20ago=20back=20in=20January=20of=20this=20year.&nbsp;=
=20Is=20there=20a=20reason=20why=20this=20is=20just=20now=20being=20reporte=
d?&nbsp;=20In=20addition,=20can=20you=20please=20provide=20photos=20so=20we=
=20can=20have=20a=20better=20idea=20as=20to=20what=20the=20issue=20is?&nbsp=
;=20Thank=20you.</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;m=
argin-left:=200in;background:white;font-variant-ligatures:=20normal;font-va=
riant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text=
-stroke-width:=200px;word-spacing:0px"><span=20style=3d"font-family:&#39;Ar=
ial&#39;,&#39;sans-serif&#39;">&nbsp;</span></p><p=20style=3d"margin-top:5p=
x;margin-bottom:5px;margin-left:=200in;background:white;font-variant-ligatu=
res:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;wid=
ows:=202;-webkit-text-stroke-width:=200px;word-spacing:0px"><span=20style=
=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Sincerely,</span></p>=
<p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;backgroun=
d:white;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphan=
s:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-s=
pacing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#3=
9;">Helita</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-=
left:=200in;background:white;font-variant-ligatures:=20normal;font-variant-=
caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-strok=
e-width:=200px;word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#3=
9;,&#39;sans-serif&#39;">Designer=20Living=20Customer=20Service</span></p><=
p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;background=
:white;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans=
:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-sp=
acing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39=
;">1-888-879-8790</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;=
margin-left:=200in;background:white;font-variant-ligatures:=20normal;font-v=
ariant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-tex=
t-stroke-width:=200px;word-spacing:0px"><span=20style=3d"font-family:&#39;A=
rial&#39;,&#39;sans-serif&#39;"><a=20href=3d"mailto:info@designerliving.com=
"=20target=3d"_blank"=20title=3d"blocked::mailto:info@designerliving.com"><=
span=20style=3d"color:windowtext">info@designerliving.com</span></a></span>=
</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Why=20would=20you=20sell=20some=20l=
ike=20this=20it=20is=20very=20unprofessional.=20And=20I=20will=20NOT=20buy=
=20from=20your=20company=20again=20.=20And=20I=20just=20opened=20the=20comf=
orter=20to=20thanks=20for=20nothing.=20Good=20day</p><p><br/></p><p>On=20Tu=
e,=20Mar=2021,=202023,=201:56=20PM=20<a=20href=3d"mailto:info@designerlivin=
g.com">info@designerliving.com</a>=20&lt;<a=20href=3d"mailto:s-0DDEA85F8E85=
4F06A19478809A2D96AA@relay.walmart.com">s-0DDEA85F8E854F06A19478809A2D96AA@=
relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quo=
te"=20style=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;paddi=
ng-left:1ex"><p>You=20have=20a=20message=20from=20Designer=20Living=20Inc.=
=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20S=
ales=20Order=20Id:=20</strong>&nbsp;200010573988644</p><p><strong>=20Item:=
=20</strong>&nbsp;=20Comfort=20Spaces=20Coco=20Microfiber=204-Piece=20Teal/=
Gray=20Comforter=20Set,=20Full/Queen,=20Size:=20Full/Queen,=20Actual=20Colo=
r:=20Teal/Gray</p><p><br/></p><p><br/></p><p>Hello=20Walmart=20Team/=20Cher=
yl,<br/></p><p><br/></p><p=20style=3d"white-space:normal"><strong>Customer=
=20Order=20Number:</strong>&nbsp;200010573988644</p><p=20style=3d"white-spa=
ce:normal"><strong>Purchase=20Order=20No:</strong>&nbsp;108800537589093</p>=
<p><br/></p><p>Thank=20you=20for=20your=20email.</p><p>After=20reviewing=20=
your=20order,=20we=20noted=20that=20your=20order=20was=20delivered=20on=201=
/6/2023.=20Per=20our=20Designer=20Living=20policy=20customers=20<em>must=20=
</em>contact=20Designer=20Living=20within=2014=20days=20of=20receipt=20of=
=20order.=20Your=20request=20is=20=e2=80=9cno=20longer=20within=20the=20ret=
urn/refund=20policy=e2=80=9d=20period.</p><p>&nbsp;</p><p>Sincerely,</p><p>=
Latesia&nbsp;</p><p>Customer=20Service=20Rep.</p><p>Designer=20Living&nbsp;=
</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbs=
p;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><=
p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20behalf=
=20of=20the=20customer=20for=20the=20order=20below.=20The=20customer=20is=
=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=
=20Customer=20Name:</strong>&nbsp;Cheryl=20DiMaggio</p><p><strong>Customer=
=20Order=20Number:</strong>&nbsp;200010573988644</p><p><strong>Purchase=20O=
rder=20No:</strong>&nbsp;108800537589093</p><p><strong>=20Reason=20for=20Co=
ntact:=20</strong>&nbsp;Return/Replace=20-=20Arrived=20Damaged</p><p><stron=
g>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=20Coco=20Micr=
ofiber=204-Piece=20Teal/Gray=20Comforter=20Set,=20Full/Queen,=20Size:=20Ful=
l/Queen,=20Actual=20Color:=20Teal/Gray/118245269</p><p><strong>=20Agent=20m=
essage:=20</strong>&nbsp;=20Damaged=20item=20this=20comforter=20have=20hole=
s=20in=20it.=20She=20wants=20a=20refund=20please=20contact=20the=20Customer=
.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:<=
/strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20cust=
omer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20out=
lined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?arti=
cle=3d000006402#Customer_Service_Requirements"=20target=3d"_blank">Marketpl=
ace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=
=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=204=
8=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><=
br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=
=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20al=
t=3d""=20src=3d"http:///ueditor/net/upload/image/20230321/63814992769431729=
58090213"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Service=
=20Team</p><p><br/></p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20s=
rc=3d"http://cccp.relay.walmart.com/o/eJwdzEtqwzAQANDTREszGkkjaaGFsB3ooqT0c=
4CRNHEEdgLGUHL7hr4DPEmafLSoDQXVEl8NWVE9IaABg1p7RxAGFl281OKoIBduJwu7rPwcfnnd=
eD-G-tjULYkAWjANDaGppYUSKRIQObBXF4raU73J_lxb33hZ-sP517Rs3Nf_4UjjOH6cTB5_vr4=
v7_On6vfam9yPt5ZgmuYc3DnMwdkzUNbR-hAgZpwi5fwHDQM6Lw"/></blockquote><p><img=
=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.wal=
mart.com/o/eJwdzEtqwzAQANDTREszmlH0WWghbAcKWZT2BCNrlAgcBRyTktsn9ADvSdTWBYPB=
EKoSuZI1olpEQAJCjaCBYLC-is5VyIZFkMPBwCYrv4Y_Xm-87cNyv6lrlLwEY1xhLujEVSoeKBM=
7zvnzitpi6_X-0UUe7dJlW9uz9cs_3-M4jt8HSr_z-Tz_qNaXVqTvXyXCNM3JH09-9kdzApt0MM=
57CAmnYFN6AzEIOcA"/></p>
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