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Message-ID: <a2caefae8839a64e@bfff589f6a955eb3>
Date: Mon, 20 Mar 2023 10:53:48 -0700
Subject: RE:Re: Please contact the customer - Other Reason #Ref 2023031000110039
From: "info@designerliving.com" <info@designerliving.com>
To: "c-A8544EF1A4D149F98730EA26C9F11F88@relay.walmart.com" <c-A8544EF1A4D149F98730EA26C9F11F88@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-bottom:=205px"><span=20style=3d"font-si=
ze:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"></spa=
n></p><p><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;s=
ans-serif&#39;;color:#333333;background:white">Hello=20Katherine,&nbsp;</sp=
an></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;background:white">=
<span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif=
&#39;;color:#333333">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-b=
ottom:=205px;background:white"><span=20style=3d"font-size:16px;font-family:=
&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Thank=20you=20for=20you=
r=20email.</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;back=
ground:white"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&=
#39;sans-serif&#39;;color:#333333">We=20have=20processed=20your=20refund=20=
in=20the=20amount=20of=20$84.99.=20Please=20allow=203-5=20business=20days=
=20to=20see=20this=20as=20a=20credit=20on=20your=20statement.</span></p><p=
=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20s=
tyle=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;col=
or:#333333">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=20=
5px;background:white"><span=20style=3d"font-size:16px;font-family:&#39;Aria=
l&#39;,&#39;sans-serif&#39;;color:#333333">Sincerely,</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20style=3d"=
font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#3333=
33">Latesia</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;bac=
kground:white"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,=
&#39;sans-serif&#39;;color:#333333">Customer=20Service&nbsp;</span></p><p=
=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20s=
tyle=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;col=
or:#333333">Designer=20Living</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p=
>Hello,</p><p><br/></p><p>I=20have=20been=20trying=20to=20return=20the=20co=
mforter=20to=20Walmart,=20I=20purchased=20it=20on=20Walmart.com.</p><p><br/=
></p><p>They=20have=20been=20unable=20to=20process=20the=20return=20on=20th=
eir=20end.</p><p><br/></p><p>I=20haven=e2=80=99t=20opened=20the=20box=20and=
=20would=20like=20to=20return=20for=20a=20full=20refund.&nbsp;</p><p><br/><=
/p><p=20class=3d"MsoNormal"=20style=3d"margin:=200in;"><span=20style=3d"bac=
kground-color:=20rgba(255,=20255,=20255,=200);"><strong><span=20style=3d"bo=
rder:=201pt=20none=20windowtext;=20padding:=200in;">Katherine=20Delaney&nbs=
p;</span></strong><span=20style=3d"border:=201pt=20none=20windowtext;=20pad=
ding:=200in;">(she,=20her,=20hers)</span></span></p><p=20class=3d"MsoNormal=
"=20style=3d"margin:=200in;"><span=20style=3d"background-color:=20rgba(255,=
=20255,=20255,=200);">Marketing=20Technology=20Manager<br/>Digital=20Strate=
gy=20&amp;=20Marketing=20Intelligence</span></p><p=20class=3d"MsoNormal"=20=
style=3d"margin:=200in;"><span=20style=3d"background-color:=20rgba(255,=202=
55,=20255,=200);">(c)&nbsp;857.413.8987</span></p><table=20width=3d"470"=20=
border=3d"0"=20style=3d"font-size:=2019pt;=20font-family:=20Arial;=20-webki=
t-text-size-adjust:=20auto;=20width:=20470px;=20margin-top:=205px;"><tbody>=
<tr=20class=3d"firstRow"><td><br/></td></tr><tr><td><br/></td></tr><tr><td>=
<br/></td></tr></tbody></table><p><br/></p><blockquote>On=20Mar=2010,=20202=
3,=20at=2011:29=20AM,=20s-A8544EF1A4D149F98730EA26C9F11F88@relay.walmart.co=
m=20wrote:<br/><br/></blockquote><blockquote><p>=ef=bb=bf</p><p>You=20have=
=20a=20message=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;=
</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</stro=
ng>&nbsp;200010859971785</p><p><strong>=20Item:=20</strong>&nbsp;=20Comfort=
=20Spaces=20Marlo=20Cotton=203-Piece=20Blue=20Shark=20Comforter=20Set=20wit=
h=20Chenille=20Trims,=20Twin/Twin-XL,=20Size:=20Twin/Twin-XL,=20Actual=20Co=
lor:=20Blue</p><p><br/></p><p><br/></p><p>Hello=20Katie,&nbsp;</p><p><br/><=
/p><p>Thank=20you=20for=20contacting=20Designer=20Living.&nbsp;=20&nbsp;We=
=20do=20not=20see=20any=20return=20setup=20or=20a=20reason=20for=20the=20re=
turn.&nbsp;=20Can=20you=20please=20advise=20the=20reason=20for=20the=20retu=
rn?&nbsp;=20This=20order=20is=20within=20the=2030=20day=20return=20policy.&=
nbsp;=20Please=20let=20us=20know.&nbsp;=20Thank=20you.&nbsp;</p><p><br/></p=
><p>Gordon</p><p>Customer=20Service&nbsp;</p><p>Designer=20Living&nbsp;</p>=
<p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20In=
c.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/=
></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20be=
half=20of=20the=20customer=20for=20the=20order=20below.=20The=20customer=20=
is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=
=20Customer=20Name:</strong>&nbsp;Katie=20Delaney</p><p><strong>Customer=20=
Order=20Number:</strong>&nbsp;200010859971785</p><p><strong>Purchase=20Orde=
r=20No:</strong>&nbsp;108805468366301</p><p><strong>=20Reason=20for=20Conta=
ct:=20</strong>&nbsp;Other=20Reason</p><p><strong>=20Item=20name/number:=20=
</strong>&nbsp;=20Comfort=20Spaces=20Marlo=20Cotton=203-Piece=20Blue=20Shar=
k=20Comforter=20Set=20with=20Chenille=20Trims,=20Twin/Twin-XL,=20Size:=20Tw=
in/Twin-XL,=20Actual=20Color:=20Blue/1812363539</p><p><strong>=20Agent=20me=
ssage:=20</strong>&nbsp;=20Our=20customer=20called=20because=20she=20return=
ed=202=20of=20these=20items=20already,=20but=20she=20couldn&#39;t=20return=
=20this=20one=20because=20that=20option=20was=20not=20available=20anymore=
=20but=20she=20tried=20to=20return=20same=20time=20when=20she=20returned=20=
the=20other=202,=20please=20send=20a=20label=20or=20set=20a=20manual=20pick=
=20up=20so=20she=20can=20return=20the=20item,=20thank=20you.</p><p><br/></p=
><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1=
.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=
=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=
=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#=
Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Req=
uirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20=
to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proactiv=
ely=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&n=
bsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=
=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/i=
mage/20230320/6381490574876810195322507"/></p><p><br/></p><hr/><p><br/></p>=
<p>Walmart=20Customer=20Service=20Team</p><p><br/></p><p><img=20width=3d"1p=
x"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/image/20230320/=
6381490574880370002780998"/></p></blockquote><p><img=20width=3d"1px"=20heig=
ht=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/image/20230320/638149057=
4883960563065078"/></p>
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