Subject: RE:Message from Walmart.com Customer: Where is my order, 200010899195499 #Ref 2023031700300328
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 17 Mar 2023 09:05:25 -0700

Hello Walmart Team / Paola,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010899195499 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the tracking details on Fedex.com. FedEx Tracking # 395771342277. Package left in locker/ storage. We ask that you please check with family, friends, nearby neighbors & the front office of your apartment complex to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Paola Montalvo wants to connect with you for the order below:

Customer Order Number:  200010899195499

Purchase Order No:  108807526185135

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Zoe Microfiber 4-Piece Pink Striped Floral Reversible Comforter Set, Full/Queen/587922763

Customer Message:

got fedex notification that package was left in locker when we asked to be dropped off at our door because there have been many issues with lockers and packages delivered to wrong box. there is no key in our locker and I have no way of finding out where it was placed. can you check with them?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team