Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023031200290143
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Mar 2023 06:37:21 -0700

Hello Walmart Team / Necie,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010825741378 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 395414058218.

Package left at front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Necie Mitchell

Customer Order Number: 200010825741378

Purchase Order No: 108806698438692

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Gloria Microfiber Damask 9-Piece Coral Bed in a Bag Comforter with Sheet Set, Full, Size: Full, Actual Color: Coral/1452990501

Agent message:   Hi good day seller. Customer call because the item was tag as delivered but she did not receive the item. Customer is asking for a refund on this item. Please follow up this to FedEx. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team