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Message-ID: <b7beb58720fc00a0@8446a2f1c1f8aab5>
Date: Thu, 09 Mar 2023 12:27:38 -0800
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD   #Ref 2023030800290056
From: "info@designerliving.com" <info@designerliving.com>
To: "a-BA59B015838F48AE8A4D1B26F97A1AD1@relay.walmart.com" <a-BA59B015838F48AE8A4D1B26F97A1AD1@relay.walmart.com>
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<p>Hello,=20<br/><br/><br/>Thank=20you=20for=20your=20email.=20&nbsp;We=20d=
o=20show=20that=20FedEx=20delivered=20your=20package=20on=203/8/2023.&nbsp;=
=20Prior=20to=20opening=20an=20investigation=20with=20FedEx,=20we=20ask=20t=
hat=20you=20first=20check=20with=20other=20family=20members,=20neighbors,=
=20and=20around=20the=20outside=20of=20your=20home=20to=20ensure=20the=20pa=
ckage=20was=20not=20received=20and=20misplaced.=20&nbsp;<br/><br/><br/>If=
=20you=20are=20still=20unable=20to=20locate=20the=20package,=20please=20con=
tact=20our=20Customer=20Service=20team=20at=20888=20879=208790=20and=20we=
=20will=20move=20forward=20with=20contacting=20FedEx.<br/><br/><br/>Sincere=
ly,<br/><br/>Gordon<br/><br/>Designer=20Living=20Customer=20Service<br/><br=
/>1=20888=20879=208790<br/><br/>info@designerliving.com<br/><br/></p><p><br=
/></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Livin=
g=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><=
p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20o=
n=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custo=
mer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><s=
trong>=20Customer=20Name:</strong>&nbsp;Cita=20&nbsp;Kintner</p><p><strong>=
Customer=20Order=20Number:</strong>&nbsp;200010747015876</p><p><strong>Purc=
hase=20Order=20No:</strong>&nbsp;108806592754816</p><p><strong>=20Reason=20=
for=20Contact:=20</strong>&nbsp;Delivered=20to=20Wrong=20Location/LAD</p><p=
><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=20Cavo=
y=20Faux=20Silk=205-Piece=20Tufted=20Aqua=20Comforter=20Set,=20Queen,=20Siz=
e:=20Queen,=20Actual=20Color:=20Aqua/652896076</p><p><strong>=20Agent=20mes=
sage:=20</strong>&nbsp;=20Hi,=20customer=20already=20received=20a=20notific=
ation=20that=20her=20order=20was=20delivered=20and=20she=20is=20asking=20fo=
r=20a=20refund.=20Please=20process=20the=20refund=20and=20coordinate=20with=
=20the=20customer.=20Thanks!</p><p><br/></p><p><br/></p><p><strong>What=20y=
ou=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=
=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20=
per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerh=
elp.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements">=
Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=20=
2.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=20wit=
hin=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.<=
/p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Cu=
stomer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px=
"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwdy0FuwyAQAMDXhKPFs=
gtmDxyw40iVcqjaF2BYUiSHSK6VqL9v1bmPBHCjR81MoyohVXQkqgWjDWrU3gAY4CGLIwPOZC_O=
auAT6V229DO80nZP-zHkx119BSJBNNUxY_Ups7ajK6b6bNMqtK5qD63Xx98u8t1uXfatPVu__fc=
jzPP8fsL4uVyvy4dqPbci_XgrYYqWJw3Wo7-Qj4uPdIbJuAuPEeIZfgF2ZzhX"/></p>
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