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Message-ID: <a3e39522b91ecf1c@8989ab1d192634a7>
Date: Mon, 06 Mar 2023 11:22:06 -0800
Subject: RE:Please contact the customer - Return/Replace - Item Missing from Box   #Ref 2023030500118320
From: "info@designerliving.com" <info@designerliving.com>
To: "a-E7393E2129F545F39A5D593B2DEDAD06@relay.walmart.com" <a-E7393E2129F545F39A5D593B2DEDAD06@relay.walmart.com>
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<p>Hello,=20<br/><br/><br/>Thank=20you=20for=20your=20email.=20&nbsp;We=20d=
o=20show=20that=20FedEx=20delivered=20your=20package=20on=203/2/2023.&nbsp;=
=20Prior=20to=20opening=20an=20investigation=20with=20FedEx,=20we=20ask=20t=
hat=20you=20first=20check=20with=20other=20family=20members,=20neighbors,=
=20and=20around=20the=20outside=20of=20your=20home=20to=20ensure=20the=20pa=
ckage=20was=20not=20received=20and=20misplaced.=20&nbsp;<br/><br/><br/>If=
=20you=20are=20still=20unable=20to=20locate=20the=20package,=20please=20con=
tact=20our=20Customer=20Service=20team=20at=20888=20879=208790=20and=20we=
=20will=20move=20forward=20with=20contacting=20FedEx.<br/><br/><br/>Sincere=
ly,<br/><br/><br/><br/>Designer=20Living=20Customer=20Service<br/><br/>1=20=
888=20879=208790<br/><br/>info@designerliving.com<br/><br/></p><p><br/></p>=
<p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20In=
c.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/=
></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20be=
half=20of=20the=20customer=20for=20the=20order=20below.=20The=20customer=20=
is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=
=20Customer=20Name:</strong>&nbsp;sabrina=20thompson</p><p><strong>Customer=
=20Order=20Number:</strong>&nbsp;200010845398360</p><p><strong>Purchase=20O=
rder=20No:</strong>&nbsp;108805876961605</p><p><strong>=20Reason=20for=20Co=
ntact:=20</strong>&nbsp;Return/Replace=20-=20Item=20Missing=20from=20Box</p=
><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=20N=
atalie=20Microfiber=209-Piece=20Floral=20Blue/Red=20Comforter=20Set=20with=
=20Sheet=20Set,=20Queen,=20Size:=20Queen,=20Actual=20Color:=20Blue/Red/1772=
840977</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Please=20conta=
ct=20customer.=20Item=20has=20not=20arrived=20but=20is=20already=20marked=
=20as=20delivered.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=
=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20co=
ntact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=
=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walma=
rt.com/s/guide?article=3d000006402#Customer_Service_Requirements">Marketpla=
ce=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=
=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=204=
8=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><=
br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=
=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20al=
t=3d""=20src=3d"/ueditor/net/upload/image/20230306/638136983519222145961604=
4"/></p>
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