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Message-ID: <b41291cfc6a6f849@9a1db6f44f000548>
Date: Mon, 06 Mar 2023 11:31:50 -0800
Subject: RE:Please contact the customer - Return/Replace - Arrived Damaged   #Ref 2023030600118402
From: "info@designerliving.com" <info@designerliving.com>
To: "a-83DF4B067CA44C289D8D7BDBFE0A457C@relay.walmart.com" <a-83DF4B067CA44C289D8D7BDBFE0A457C@relay.walmart.com>
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<p>Hello=20Jin=20Soo,<br/><br/>We=20are=20sorry=20to=20hear=20about=20the=
=20item=20arriving=20damaged/defective.&nbsp;=20Can=20you=20please=20provid=
e=20pictures=20showing=20the=20damaged/defective=20nature=20of=20the=20item=
?&nbsp;=20Please=20include=20a=20description=20of=20the=20damage.&nbsp;=20W=
e=20can=20then=20evaulate=20what=20would=20be=20the=20next=20step.&nbsp;=20=
Thank=20you.&nbsp;=20&nbsp;&nbsp;<br/><br/><br/>Sincerely,<br/><br/>Gordon<=
br/><br/>Designer=20Living=20Customer=20Service<br/><br/>1=20888=20879=2087=
90<br/><br/>info@designerliving.com<br/><br/></p><p><br/></p><p>Hello=20Jun=
=20Soo,&nbsp;<br/></p><p><br/></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
</p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20=
IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=
=20Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=
=20order=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=
=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Jin=
=20Soo=20Chung</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;20001=
0751885439</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;1088059788749=
51</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Return/Replace=
=20-=20Arrived=20Damaged</p><p><strong>=20Item=20name/number:=20</strong>&n=
bsp;=20Comfort=20Spaces=20Marlo=204-Piece=20Blue=20Shark=20Cotton=20Comfort=
er=20Set,=20Queen,=20Size:=20Full/Queen,=20Actual=20Color:=20Blue/141783181=
3</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Hello=20this=20is=
=20Osama=20from=20Walmart.com=0d=0aOur=20respected=20customer=20received=20=
this=20item=20as=20damaged=20and=20not=20in=20good=20condition=20please=20p=
rocess=20with=20the=20replacement=20for=20our=20customer</p><p><br/></p><p>=
<br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20=
Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=20s=
o=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<=
a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#Cust=
omer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Require=
ments.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=
=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proactivel=
y=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbs=
p;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20=
width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmar=
t.com/o/eJwdy0FuwyAQAMDXhKOFd_EuHDjY2JEi5VC1L8CwpEgOkVyrVX6fqHMf8T2x7QHdACr=
7WJCMqOpBA2rU1DMCQCeSuVjKK7uI5MzJ6F22-Oz-4naP-9Glx119e8CebVltshF1xlTWIUUmLc=
TODYRq97WVx3tn-am3JvtWf2u7_ffDhxA-Tjh-Ldfr8qlqSzVLOy7ZW5zPZtLEYTQmgHWznXmap=
_OiRzNweAG3kji5"/></p>
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