Subject: RE:Message from Walmart.com Customer: Where is my order, 200010736489599 #Ref 2023030100298025
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 01 Mar 2023 11:48:46 -0800

Hello Walmart Team/ Joy,

Customer Order Number:  200010736489599

Purchase Order No:  108805671226020

Thank you for your order with Designer Living.

We are sorry to hear that you did not receive part this order. Unfortunately, this set was returned back to our warehouse due to that it had multiple shipping labels on it and it was unable to be delivered.

We show that an automatic refund was issued on 2/25/2023 in the amount of $31.79. Please allow 3-5 business days to see this refund back to the original payment method.

We apologize for any inconvenience this may have caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Joy Lamberth wants to connect with you for the order below:

Customer Order Number:  200010736489599

Purchase Order No:  108805671226020

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Vince Microfiber 6-Piece Aqua/Gray Bed in a Bag Reversible Comforter with Sheet Set, Twin XL/1001472085

Customer Message:

I only received one of these items. I had ordered two for a bunk bed.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team