Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023022200297500
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 23 Feb 2023 05:56:50 -0800

Hello Walmart Team / Sonsearia,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010848909448 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 394733021300.

Package left at front door.

We ask that you please check with family, friends, nearby neighbors, and front office at complex to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sonsearia  Vonhendricks

Customer Order Number: 200010848909448

Purchase Order No: 108804954407589

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Nero Microfiber 4-Piece Blush Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Blush/1405857854

Agent message:   customer didn't receive the item. It is tagged as delivered, please look into the customer account and update us if you can resend the item. Thanks

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team