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Message-ID: <aa29517ea416bcc6@b7244cddb7eaf708>
Date: Fri, 17 Feb 2023 06:25:22 -0800
Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023021600297210
From: "info@designerliving.com" <info@designerliving.com>
To: "c-F252DA43895F4B9588E890821B6939AC@relay.walmart.com" <c-F252DA43895F4B9588E890821B6939AC@relay.walmart.com>
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<p=20style=3d"white-space:=20normal;">Hello=20Traci,<br/></p><p=20style=3d"=
white-space:=20normal;"><br/></p><p=20style=3d"white-space:=20normal;">Than=
k=20you=20for=20the=20pictures.</p><p=20style=3d"white-space:=20normal;">I=
=20have=20entered=20a=20replacement=20order=20to=20be=20shipped=20to=20you.=
</p><p=20style=3d"white-space:=20normal;">Please=20allow=208-10=20business=
=20days=20to=20receive=20your=20replacement.=20Once=20tracking=20is=20avail=
able=20I=20will=20be=20able=20to=20update=20you=20with=20it.</p><p=20style=
=3d"white-space:=20normal;">Please=20note=20you=20do=20not=20need=20to=20re=
turn=20the=20original=20set.</p><p=20style=3d"white-space:=20normal;"><br/>=
</p><p=20style=3d"white-space:=20normal;">We=20apologize=20for=20any=20inco=
nvenience=20this=20may=20have=20caused.</p><p=20style=3d"white-space:=20nor=
mal;"><br/></p><p=20style=3d"white-space:=20normal;">Thank=20you,</p><p=20s=
tyle=3d"white-space:=20normal;">Latesia</p><p=20style=3d"white-space:=20nor=
mal;">Customer=20Service=20Rep.</p><p=20style=3d"white-space:=20normal;">De=
signer=20Living&nbsp;</p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>Hi,</p><p>Plea=
se=20see=20below.=20&nbsp;Thank=20you.&nbsp;</p><p><br/></p><p><img=20src=
=3d"cid:A1D3BD8D-FA92-44CE-A767-1DA16A397ABC"=20alt=3d"imagejpeg_0"/><img=
=20src=3d"cid:A90BBD83-F5D2-4DD4-8E10-64437BD4E86B"=20alt=3d"imagejpeg_1"/>=
<img=20src=3d"cid:DC0F47A0-4D18-4649-AE98-788B7EFC2E89"=20alt=3d"imagejpeg_=
2"/><br/><br/></p><p>Sent=20from=20my=20iPhone=20=f0=9f=8d=ad=f0=9f=98=8e=
=f0=9f=92=ab</p><p><br/></p><p><br/></p><blockquote>On=20Feb=2016,=202023,=
=20at=202:09=20PM,=20Designer=20Living=20Inc.</blockquote><blockquote><p>=
=ef=bb=bf</p><p>Hello=20Traci,</p><p><br/></p><p>Thank=20you=20for=20your=
=20email.&nbsp;</p><p><span=20style=3d"font-size:16px;font-family:&#39;Aria=
l&#39;,&#39;sans-serif&#39;;color:#333333">Please=20reply=20to=20this=20ema=
il=20with=20pictures=20of=20the=20box=20upc=20label=20(item=20number)=20and=
=20a=20picture=20of=20the=20item=20inside=20of=20the=20box;=20so=20that=20w=
e=20are=20able=20to=20confirm=20this=20item.</span></p><p><span=20style=3d"=
font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#3333=
33"><br/></span></p><p><span=20style=3d"font-size:16px;font-family:&#39;Ari=
al&#39;,&#39;sans-serif&#39;;color:#333333">Thank=20you,</span></p><p><span=
=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;=
;color:#333333">Latesia&nbsp;</span></p><p><span=20style=3d"font-size:16px;=
font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Customer=20=
Service=20Rep.</span></p><p><span=20style=3d"font-size:16px;font-family:&#3=
9;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Designer=20Living&nbsp;</s=
pan></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>Hello,</p><p>The=20set=20is=20a=
=206=20piece.=20&nbsp;Please=20see=20pictures=20of=20what=20is=20advertised=
.=20&nbsp;We=20received=202=20pillowcases=20and=20it=20should=20be=204=20pe=
r=20your=20description.=20&nbsp;</p><p><br/></p><p><img=20src=3d"cid:252D9E=
C8-6DDA-4F52-80FC-539B0CAD48CB"=20alt=3d"IMG_1530"/><img=20src=3d"cid:FF6A1=
2D8-99EF-4376-B6F6-EFF5E81C8BE0"=20alt=3d"IMG_1532"/><img=20src=3d"cid:E700=
9078-DBF7-4166-AD46-22B91E85D533"=20alt=3d"IMG_1533"/><br/><br/></p><p>Sent=
=20from=20my=20iPhone=20=f0=9f=8d=ad=f0=9f=98=8e=f0=9f=92=ab</p><p><br/></p=
><p><br/></p><blockquote>On=20Feb=2016,=202023,=20at=201:09=20PM,=20s-F252D=
A43895F4B9588E890821B6939AC@relay.walmart.com=20wrote:<br/><br/></blockquot=
e><blockquote><p>=ef=bb=bf</p><p>You=20have=20a=20message=20from=20Designer=
=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p=
><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;200010721854094</p><p><=
strong>=20Item:=20</strong>&nbsp;=20Comfort=20Spaces=20Microfiber=2085GSM=
=206-Piece=20Violet=2014&quot;=20Deep=20Pocket=20Sheet=20Set,=20Twin=20XL,=
=20Size:=20Twin-XL,=20Actual=20Color:=20Violet</p><p><br/></p><p><br/></p><=
p><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-ser=
if&#39;;color:#333333;background:white">Hello=20Walmart=20Team/=20Traci,</s=
pan></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"=
><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-seri=
f&#39;;color:#333333">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;=20</span></p><p=20style=3d"margin-top:5px;margin-bot=
tom:=205px;background:white"><strong><span=20style=3d"font-size:16px;font-f=
amily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333"></span></strong><=
/p><p=20style=3d"white-space:=20normal;"><strong>Customer=20Order=20Number:=
</strong>&nbsp;200010721854094</p><p=20style=3d"white-space:=20normal;"><st=
rong>Purchase=20Order=20No:</strong>&nbsp;108804239235640</p><p=20style=3d"=
margin-top:5px;margin-bottom:=205px;background:white"><span=20style=3d"font=
-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">=
</span><br/></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;backgroun=
d:white"><span=20style=3d"color:=20rgb(51,=2051,=2051);=20font-family:=20Ar=
ial,=20">Thank=20you=20for=20your=20email.</span></p><p=20style=3d"margin-t=
op:5px;margin-bottom:=205px;background:white"><span=20style=3d"font-size:16=
px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Please=
=20be=20sure=20to=20open=20the=20comforter=20set=20up=20completely=20to=20a=
ssure=20that=20the=20missing=20items=20are=20not=20tucked=20inside=20of=20t=
he=20comforter.</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px=
;background:white">This=20set=20includes=20the=20items=20below;=20please=20=
let=20us=20know=20which=20items=20you=20are=20missing.</p><p=20style=3d"mar=
gin-top:5px;margin-bottom:=205px;background:white"><br/></p><p=20style=3d"m=
argin-top:5px;margin-bottom:=205px;background:white">Comfort=20Spaces=20Mic=
rofiber=2085GSM=206-Piece=20Violet=2014&quot;=20Deep=20Pocket=20Sheet=20Set=
,=20Twin=20XL,=20Size:=20Twin-XL,=20Actual=20Color:=20Violet/453252790</p><=
h3=20style=3d"font-variant-numeric:=20inherit;=20font-variant-east-asian:=
=20inherit;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-famil=
y:=20">SET=20INCLUDES</h3><p=20style=3d"font-variant-numeric:=20inherit;=20=
font-variant-east-asian:=20inherit;=20font-stretch:=20inherit;=20font-size:=
=2014px;=20font-family:=20">1=20Flat=20Sheet=2066&quot;W=20x=20100&quot;L<b=
r/></p><p=20style=3d"font-variant-numeric:=20inherit;=20font-variant-east-a=
sian:=20inherit;=20font-stretch:=20inherit;=20font-size:=2014px;=20font-fam=
ily:=20">2=20Pillowcase=2020&quot;W=20x=2030&quot;L=20(2)</p><p=20style=3d"=
font-variant-numeric:=20inherit;=20font-variant-east-asian:=20inherit;=20fo=
nt-stretch:=20inherit;=20font-size:=2014px;=20font-family:=20">1=20Fitted=
=20Sheet=2039&quot;W=20x=2080&quot;L=20+=2014&quot;D</p><p=20style=3d"margi=
n-top:5px;margin-bottom:=205px;background:white"><span=20style=3d"font-size=
:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">&nbsp=
;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;background:wh=
ite"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-=
serif&#39;;color:#333333">Thank=20you,</span></p><p=20style=3d"margin-top:5=
px;margin-bottom:=205px;background:white"><span=20style=3d"font-size:16px;f=
ont-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Latesia&nbsp=
;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;background:wh=
ite"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-=
serif&#39;;color:#333333">Customer=20Service=20Rep.</span></p><p=20style=3d=
"margin-top:5px;margin-bottom:=205px;background:white"><span=20style=3d"fon=
t-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333"=
>Designer=20Living&nbsp;</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
</p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20=
IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=
=20Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=
=20order=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=
=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Tra=
ci=20Phillips</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;200010=
721854094</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;10880423923564=
0</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=
=20Parts/Not=20Received</p><p><strong>=20Item=20name/number:=20</strong>&nb=
sp;=20Comfort=20Spaces=20Microfiber=2085GSM=206-Piece=20Violet=2014&quot;=
=20Deep=20Pocket=20Sheet=20Set,=20Twin=20XL,=20Size:=20Twin-XL,=20Actual=20=
Color:=20Violet/453252790</p><p><strong>=20Agent=20message:=20</strong>&nbs=
p;=20Hello=20seller,=20the=20customer=20is=20missing=202=20pieces=20out=20o=
f=20the=20set.=20She=20wants=20to=20have=20it=20replaced.</p><p><br/></p><p=
><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=
=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=
=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=
=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#=
Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Req=
uirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20=
to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proactiv=
ely=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&n=
bsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=
=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/i=
mage/20230216/6381213877638409355083199"/></p><p><br/></p><hr/><p><br/></p>=
<p>Walmart=20Customer=20Service=20Team</p><p><br/></p><p><img=20width=3d"1p=
x"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/image/20230216/=
6381214242105303593309242"/></p></blockquote><p><img=20width=3d"1px"=20heig=
ht=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/image/20230216/638121424=
2113080859864844"/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=
=20src=3d"/ueditor/net/upload/image/20230217/6381221192001103202796436"/></=
p></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d=
"/ueditor/net/upload/image/20230217/6381221192010475961824620"/></p>
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