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Message-ID: <923def53ad5983e3@b0f6c75f8da15b79>
Date: Thu, 16 Feb 2023 11:09:10 -0800
Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023021600297210
From: "info@designerliving.com" <info@designerliving.com>
To: "c-F252DA43895F4B9588E890821B6939AC@relay.walmart.com" <c-F252DA43895F4B9588E890821B6939AC@relay.walmart.com>
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<p>Hello=20Traci,</p><p><br/></p><p>Thank=20you=20for=20your=20email.&nbsp;=
</p><p><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;san=
s-serif&#39;;color:#333333">Please=20reply=20to=20this=20email=20with=20pic=
tures=20of=20the=20box=20upc=20label=20(item=20number)=20and=20a=20picture=
=20of=20the=20item=20inside=20of=20the=20box;=20so=20that=20we=20are=20able=
=20to=20confirm=20this=20item.</span></p><p><span=20style=3d"font-size:16px=
;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333"><br/></spa=
n></p><p><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;s=
ans-serif&#39;;color:#333333">Thank=20you,</span></p><p><span=20style=3d"fo=
nt-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333=
">Latesia&nbsp;</span></p><p><span=20style=3d"font-size:16px;font-family:&#=
39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Customer=20Service=20Rep.=
</span></p><p><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&=
#39;sans-serif&#39;;color:#333333">Designer=20Living&nbsp;</span></p><p><br=
/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d</p><p>Hello,</p><p>The=20set=20is=20a=206=20piece.=20=
&nbsp;Please=20see=20pictures=20of=20what=20is=20advertised.=20&nbsp;We=20r=
eceived=202=20pillowcases=20and=20it=20should=20be=204=20per=20your=20descr=
iption.=20&nbsp;</p><p><br/></p><p><img=20src=3d"cid:252D9EC8-6DDA-4F52-80F=
C-539B0CAD48CB"=20alt=3d"IMG_1530"/><img=20src=3d"cid:FF6A12D8-99EF-4376-B6=
F6-EFF5E81C8BE0"=20alt=3d"IMG_1532"/><img=20src=3d"cid:E7009078-DBF7-4166-A=
D46-22B91E85D533"=20alt=3d"IMG_1533"/><br/><br/></p><p>Sent=20from=20my=20i=
Phone=20=f0=9f=8d=ad=f0=9f=98=8e=f0=9f=92=ab</p><p><br/></p><p><br/></p><bl=
ockquote>On=20Feb=2016,=202023,=20at=201:09=20PM,=20s-F252DA43895F4B9588E89=
0821B6939AC@relay.walmart.com=20wrote:<br/><br/></blockquote><blockquote><p=
>=ef=bb=bf</p><p>You=20have=20a=20message=20from=20Designer=20Living=20Inc.=
=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20S=
ales=20Order=20Id:=20</strong>&nbsp;200010721854094</p><p><strong>=20Item:=
=20</strong>&nbsp;=20Comfort=20Spaces=20Microfiber=2085GSM=206-Piece=20Viol=
et=2014&quot;=20Deep=20Pocket=20Sheet=20Set,=20Twin=20XL,=20Size:=20Twin-XL=
,=20Actual=20Color:=20Violet</p><p><br/></p><p><br/></p><p><span=20style=3d=
"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333=
333;background:white">Hello=20Walmart=20Team/=20Traci,</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20style=3d"=
font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#3333=
33">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;=20</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;backgro=
und:white"><strong><span=20style=3d"font-size:16px;font-family:&#39;Arial&#=
39;,&#39;sans-serif&#39;;color:#333333"></span></strong></p><p=20style=3d"w=
hite-space:=20normal;"><strong>Customer=20Order=20Number:</strong>&nbsp;200=
010721854094</p><p=20style=3d"white-space:=20normal;"><strong>Purchase=20Or=
der=20No:</strong>&nbsp;108804239235640</p><p=20style=3d"margin-top:5px;mar=
gin-bottom:=205px;background:white"><span=20style=3d"font-size:16px;font-fa=
mily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333"></span><br/></p><p=
=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20s=
tyle=3d"color:=20rgb(51,=2051,=2051);=20font-family:=20Arial,=20">Thank=20y=
ou=20for=20your=20email.</span></p><p=20style=3d"margin-top:5px;margin-bott=
om:=205px;background:white"><span=20style=3d"font-size:16px;font-family:&#3=
9;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Please=20be=20sure=20to=20=
open=20the=20comforter=20set=20up=20completely=20to=20assure=20that=20the=
=20missing=20items=20are=20not=20tucked=20inside=20of=20the=20comforter.</s=
pan></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"=
>This=20set=20includes=20the=20items=20below;=20please=20let=20us=20know=20=
which=20items=20you=20are=20missing.</p><p=20style=3d"margin-top:5px;margin=
-bottom:=205px;background:white"><br/></p><p=20style=3d"margin-top:5px;marg=
in-bottom:=205px;background:white">Comfort=20Spaces=20Microfiber=2085GSM=20=
6-Piece=20Violet=2014&quot;=20Deep=20Pocket=20Sheet=20Set,=20Twin=20XL,=20S=
ize:=20Twin-XL,=20Actual=20Color:=20Violet/453252790</p><h3=20style=3d"font=
-variant-numeric:=20inherit;=20font-variant-east-asian:=20inherit;=20font-s=
tretch:=20inherit;=20font-size:=20inherit;=20font-family:=20">SET=20INCLUDE=
S</h3><p=20style=3d"font-variant-numeric:=20inherit;=20font-variant-east-as=
ian:=20inherit;=20font-stretch:=20inherit;=20font-size:=2014px;=20font-fami=
ly:=20">1=20Flat=20Sheet=2066&quot;W=20x=20100&quot;L<br/></p><p=20style=3d=
"font-variant-numeric:=20inherit;=20font-variant-east-asian:=20inherit;=20f=
ont-stretch:=20inherit;=20font-size:=2014px;=20font-family:=20">2=20Pillowc=
ase=2020&quot;W=20x=2030&quot;L=20(2)</p><p=20style=3d"font-variant-numeric=
:=20inherit;=20font-variant-east-asian:=20inherit;=20font-stretch:=20inheri=
t;=20font-size:=2014px;=20font-family:=20">1=20Fitted=20Sheet=2039&quot;W=
=20x=2080&quot;L=20+=2014&quot;D</p><p=20style=3d"margin-top:5px;margin-bot=
tom:=205px;background:white"><span=20style=3d"font-size:16px;font-family:&#=
39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">&nbsp;</span></p><p=20sty=
le=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20style=
=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#=
333333">Thank=20you,</span></p><p=20style=3d"margin-top:5px;margin-bottom:=
=205px;background:white"><span=20style=3d"font-size:16px;font-family:&#39;A=
rial&#39;,&#39;sans-serif&#39;;color:#333333">Latesia&nbsp;</span></p><p=20=
style=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20styl=
e=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:=
#333333">Customer=20Service=20Rep.</span></p><p=20style=3d"margin-top:5px;m=
argin-bottom:=205px;background:white"><span=20style=3d"font-size:16px;font-=
family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Designer=20Livin=
g&nbsp;</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Desi=
gner=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATI=
ON=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacti=
ng=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below.=
=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p>=
<br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Traci=20Phillips</p><=
p><strong>Customer=20Order=20Number:</strong>&nbsp;200010721854094</p><p><s=
trong>Purchase=20Order=20No:</strong>&nbsp;108804239235640</p><p><strong>=
=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/Not=20R=
eceived</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20=
Spaces=20Microfiber=2085GSM=206-Piece=20Violet=2014&quot;=20Deep=20Pocket=
=20Sheet=20Set,=20Twin=20XL,=20Size:=20Twin-XL,=20Actual=20Color:=20Violet/=
453252790</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Hello=20sel=
ler,=20the=20customer=20is=20missing=202=20pieces=20out=20of=20the=20set.=
=20She=20wants=20to=20have=20it=20replaced.</p><p><br/></p><p><br/></p><p><=
strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20=
this=20message=20to=20contact=20the=20customer,=20and=20do=20so=20within=20=
48=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"h=
ttps://sellerhelp.walmart.com/s/guide?article=3d000006402#Customer_Service_=
Requirements">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=
=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20commu=
nication=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=20th=
e=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=
=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=
=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/image/20230216/63=
81213877638409355083199"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Cus=
tomer=20Service=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1=
px"=20alt=3d""=20src=3d"/ueditor/net/upload/image/20230216/6381214242105303=
593309242"/></p></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=
=3d""=20src=3d"/ueditor/net/upload/image/20230216/6381214242113080859864844=
"/></p>
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