Subject: RE:Message from Walmart.com Customer: Where is my order, 200010705107067 #Ref 2023021500297138
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 15 Feb 2023 11:39:34 -0800

Hello Walmart Team/ Tierra

Customer Order Number:  200010705107067

Purchase Order No:  108802997957775

Thank you for your order with Designer Living. We shipped your order on 1/29/2023. It appears that your order was lost in transit.

We have processed a refund in the amount of $43.99. Please allow 3-5 business days to see this as a credit on your statement. You are welcome to place another order for this item.

We apologize for any inconvenience this may have caused.

Sincerely,

Latesia

Customer Service

Designer Living

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Dear Designer Living Inc.,

Tierra Morrow wants to connect with you for the order below:

Customer Order Number:  200010705107067

Purchase Order No:  108802997957775

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Cavoy Faux Silk 5-Piece Tufted Taupe Comforter Set with Bed Skirt and Decorative Pillow, Queen/252091894

Customer Message:

Hi my order was supposed to be here almost 2 weeks ago and I still haven’t received it. I am getting very upset. Please let me know if you have any details.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team