Subject: RE:Please contact the customer - Request Cancel #Ref 2023021500297128
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 15 Feb 2023 08:51:01 -0800

Hello Walmart Team/ Linda,

Unfortunately it is too late to cancel Walmart Customer Order Number: 200010677946157.

This order is already processing and too far into the system to prevent shipment at this time.

This order will be shipping on FedEx tracking # 394530427370.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Linda Gonzalez

Customer Order Number: 200010677946157

Purchase Order No: 108804442427840

Reason for Contact:  Request Cancel

Item name/number:   home essence lightweight queen comforter set - springfield 7 pieces all season comforter goose down alternative fill - brown and coral pink floral pattern, Size: Queen/606829882

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team