Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023020800296723
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 09 Feb 2023 07:01:21 -0800

Hello Walmart Team / Gilbert,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010747027131 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 394154910982.

Package was delivered to front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: gilbert baldovinos

Customer Order Number: 200010747027131

Purchase Order No: 108803418231898

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Gloria Microfiber Damask 9-Piece Blue Bed in a Bag Comforter with Sheet Set, King, Size: King, Actual Color: Aqua/1941052666

Agent message:   the item is not delivered // kindly processa  replacement kindly get back to the cx/

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team