Subject: RE:Message from Walmart.com Customer, Ref ID: BD0889960342457CBA4D57EDF44C81AA #Ref 2023020600296577
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 07 Feb 2023 06:13:17 -0800

Hello Courtney / Walmart Team-

Thank you for email.  We are sorry to hear a pillow sham is missing from one of your set.  There were two comforter sets ordered on Order # W232010B69.  Can you please confirm which item number below is the one that is missing a sham?

CS10-0026-1 - K Enya Comforter Set

CS10-1510 - K Enya Comforter Set

Thank you,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Hi Designer Living Inc.,

You have received an inquiry from courtney Burlison

We only received one pillow sham when the description states there would be two included. What are the next steps to get this?

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: BD0889960342457CBA4D57EDF44C81AA