Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200010778173488 #Ref 2023020300296318
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 06 Feb 2023 11:14:47 -0800

Hello Ny,

Thank you for your email.

Unfortunately, since FedEx confirmed the delivery of this order we will not be able to further this claim. You may want to file a police report and a claim with your homeowners insurance.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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I haven't received it yet.

On Mon, Feb 6, 2023 at 9:22 AM Designer Living Inc. <[email-masked]> wrote:

Hello Walmart Team / Ny,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010778173488 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 394138061412.

Package was left at front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Ny King wants to connect with you for the order below:

Customer Order Number:  200010778173488

Purchase Order No:  108803316865946

Reason for Contact:  Where is my order

Item name/number:  home essence lightweight queen comforter set - springfield 7 pieces all season comforter goose down alternative fill - brown and coral pink floral pattern/606829882

Customer Message:

Didn’t receive my order but it says that it’s delivered

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team