Subject: RE:Please contact the customer - Refund Not Received #Ref 2023020500296476
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 06 Feb 2023 10:37:20 -0800

Hello Walmart Team/ Alije,

Customer Order Number: 200010672187494

Purchase Order No: 108802176636848

Thank you for your order with Designer Living.

We have processed your refund in the amount of $37.88. Please allow 3-5 business days to see this as a credit on your statement.

Sincerely,

Latesia

Customer Service

Designer Living

===============================================================================

Dear Designer Living Inc.,

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below.

Customer Name: Alije Azizi

Customer Order Number: 200010672187494

Purchase Order No: 108802176636848

Reason for Contact:  Refund Not Received

Item name/number:   Comfort Spaces Vivian Microfiber 4-Piece White/Silver Geometric Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: White/Silver/1502044816

Agent message:   There has been no movement for the item that is being returned. The customer is waiting for the refund, please send her an update thru her email [email-masked]. The customer already returned the item but there is no movement in the transit.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team