Subject: RE:Message from Walmart.com Customer: Ask a question, 200010763115886 #Ref 2023020300296307
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 03 Feb 2023 12:10:07 -0800

Hello Walmart Team/ Donna,

Customer Order Number:  200010763115886

Purchase Order No:  108801974174277

Thank you for confirming. Please let us know the outcome of this Fedex investigation.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Donna Hogan wants to connect with you for the order below:

Customer Order Number:  200010763115886

Purchase Order No:  108801974174277

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Marlene Microfiber 6-Pieces Daisies Green Comforter Set with Sheet Set, Twin/1384018958

Customer Message:

I contacted fed ex on the driver did not delivery to the right place nor did he put package in the apartment mailroom system to be picked up. There’s video that shows he did not. So I’m trying to work with both on getting my item.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team