Subject: RE:Message from Walmart.com Customer, Ref ID: B1104EFE88764F3DB20178FD0E497001 #Ref 2023020200296236
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 03 Feb 2023 04:56:44 -0800

Hello Emily,

Thank you for your email.

We are sorry to hear of your dissatisfaction. Please give us a chance to make it right. Please advise if we shipped the wrong item to you. If so; please send pictures of the box upc label ( item number) and a picture of the item inside of the box to our customer service so that we are able to confirm this item. Please reply to this email or send to [email-masked], Monday through Friday from 7:00 am- 3:30 pm (PST).

We are sorry for any inconvenience this may have caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Hi Designer Living Inc.,

You have received an inquiry from Emily Guerra

What I received as not what the picture showed and I am so so so dissatisfied!!

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: B1104EFE88764F3DB20178FD0E497001