Subject: RE:Message from Walmart.com Customer: Where is my order, 200010809131429 #Ref 2023020100296172
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 02 Feb 2023 07:02:36 -0800

Hello Walmart Team / Marian,

Customer Order Number:  200010809131429

Purchase Order No:  108802382360166

Unfortunately we cannot see further into FedEx’s system as to what is causing the delay of this shipment. Please note we are currently looking into this further with FedEx, and will provide an update as soon as we have more information.

We are sorry for any inconvenience this may have caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Marian Altaras wants to connect with you for the order below:

Customer Order Number:  200010809131429

Purchase Order No:  108802382360166

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Marlo Cotton 3-Piece Pink Strawberry Comforter Set with Chenille Trims, Twin/Twin-XL/1307896215

Customer Message:

Where is this item and why is it taking so long to arrive? It seems like it's circling the same location for multiple days.  Can you ship out another one?  I'm nervous this one is never going to arrive.  Should have been here by now

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team