Subject: RE:Message from Walmart.com Customer: Where is my order, 200010720322110 #Ref 2023012800295803
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 30 Jan 2023 08:58:46 -0800

Hello Walmart Team/ Francesca,

Customer Order Number:  200010720322110

Purchase Order No:  108802075530556

Thank you for your order with Designer Living. It appears that your order was lost in transit.

We have processed a refund in the amount of $29.99. Please allow 3-5 business days to see this as a credit on your statement. You are welcome to place another order for this item.

We apologize for any inconvenience this may have caused.

Sincerely,

Latesia

Customer Service

Designer Living

===============================================================================

Dear Designer Living Inc.,

Francesca Ortiz wants to connect with you for the order below:

Customer Order Number:  200010720322110

Purchase Order No:  108802075530556

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Natalie Microfiber 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Full/1780179556

Customer Message:

Why is my package delayed have been waiting since January 19th send my package or refund my money this is ridiculous

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team