Subject: RE:Fwd: Your Wayfair order was delivered #Ref 2023012700295762
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 30 Jan 2023 07:21:03 -0800

Hello Leigh,

Thank you for your email. I am sorry to hear you are having issues with your heated throw. For warranty support, please call 866-456-8852 or email JLA-Home [email-masked], Monday-Friday 7:00am-3:30pm (PST).

Please have the following information ready to open a warranty claim.

Name:

Wayfair Order:

Your Physical Mailing Address:

Phone number:

Brand of Product:

Product Category:

Size of product:

Color of Product:

Controller Model No.:

Place of Purchase:

Date of Purchase:

Price of Purchase:

RN#: (this can be found on the bottom of the controller)

Stamped Date Code: (Located on the big white sewn on label)

Sincerely,

Latesia

Customer Service Representative

Designer Living

===============================================================================

Hi! I purchased this blanket as a gift for my daughter from Wayfair, and she’s only had it a couple of months, mbut it stopped heating up already. I see it has a limited five year warranty. MHow do I go about resolving  this problem?

Thank you,

Leigh Welsh

(SKU #BTY1244)

Sent from my iPhone

Begin forwarded message:

From: Wayfair Canada

Woohoo! Your order has arrived!

Your package was delivered on:

Zuri Oversized Heated Faux Fur Throw by Beautyrest  Zuri Oversized Heated Faux Fur Throw by Beautyrest  Colour: Blush/Grey Blush/Grey  Qty: 1 1

Danville Throw Pillow  Kershaw 1800 Thread Count...  Apollo Microfiber 3 Piece...  Memory Foam Bed Pillows For... <img src="https://secure.img1-fg.wfcdn.com/im/42514594/resize-h2000-p1-w2000%5Ecompr-r85/9649/96493549/Kemmer+28%22+Table+Lamp.jpg" alt="Kemmer 28" table="" lamp"="" width="186" class="ProductRec-img u-FullWidth" style="border-radius:8px;border:none;display:block;" data-unique-identifier=""> Kemmer 28" Table Lamp <img src="https://secure.img1-cg.wfcdn.com/im/34822330/resize-h1000-p1-w1000%5Ecompr-r85/3635/36354521/Knotts+Cotton+Geometric+20%22+Throw+Pillow+Cover.jpg" alt="Knotts Cotton Geometric 20" throw="" pillow="" cover"="" width="186" class="ProductRec-img u-FullWidth" style="border-radius:8px;border:none;display:block;" data-unique-identifier=""> Knotts Cotton Geometric 20"...

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