MIME-Version: 1.0
Message-ID: <83842c1f8037beb2@bf559ed4cbe16175>
Date: Fri, 27 Jan 2023 11:10:43 -0800
Subject: RE:Re: Re: Please contact the customer - Return/Replace - Incorrect Size/Item Received #Ref 2023012500295587
From: "info@designerliving.com" <info@designerliving.com>
To: "c-0CA7D7F9850A49E781FA8C61B0426AC5@relay.walmart.com" <c-0CA7D7F9850A49E781FA8C61B0426AC5@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in"><span=20=
style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Hell=
o=20Ella,</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-l=
eft:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orp=
hans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;wor=
d-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-se=
rif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-=
bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-variant=
-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stro=
ke-width:=200px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Aria=
l&#39;,&#39;sans-serif&#39;;color:black">Thank=20you=20for=20your=20email.<=
/span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in=
;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;=
text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=
=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;c=
olor:black">I=20apologize=20for=20the=20confusion.=20In=20the=20original=20=
email=20the=20Walmart=20rep=20says=20that=20you=20ordered=20the=20wrong=20s=
ize.=20In=20that=20case;=20can=20you=20please=20send=20pictures=20of=20the=
=20box=20upc=20label=20(=20item=20number)=20and=20a=20picture=20of=20the=20=
item=20inside=20of=20the=20box=20so=20that=20we=20are=20able=20to=20confirm=
=20this=20item.</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;ma=
rgin-left:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20norm=
al;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200=
px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;s=
ans-serif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;m=
argin-bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-v=
ariant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-tex=
t-stroke-width:=200px;word-spacing:=200px"><span=20style=3d"font-family:&#3=
9;Arial&#39;,&#39;sans-serif&#39;;color:black">Again,=20I=20apologize=20for=
=20the=20inconvenience.</span></p><p=20style=3d"margin-top:5px;margin-botto=
m:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-variant-caps=
:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-wi=
dth:=200px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39=
;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-t=
op:5px;margin-bottom:5px;margin-left:=200in;font-variant-ligatures:=20norma=
l;font-variant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-we=
bkit-text-stroke-width:=200px;word-spacing:=200px"><span=20style=3d"font-fa=
mily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Thank=20you,</span><=
/p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-v=
ariant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;text-al=
ign:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px"=
><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:bl=
ack">Latesia&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px=
;margin-left:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20n=
ormal;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=
=200px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#=
39;sans-serif&#39;;color:black">Customer=20Service=20Rep.</span></p><p=20st=
yle=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-variant-lig=
atures:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;=
widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px"><span=20s=
tyle=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Desig=
ner=20Living&nbsp;</span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>I=20didn=e2=
=80=99t=20order=20the=20wrong=20size=20I=20received=20the=20wrong=20size=20=
that=e2=80=99s=20what=20I=e2=80=99m=20saying,=20that=e2=80=99s=20why=20I=20=
called=20them=20so=20you=20guys=20could=20re-ship=20it=20out=20or=20send=20=
a=20refund=20that=20is=20part=20don=e2=80=99t=20even=20reset=20proud=20to=
=20send=20a=20refund=20like=20I=20can=e2=80=99t=20use=20a=20twin=20&nbsp;si=
ze=20on=20a=20queen&nbsp;</p><p><br/></p><p>On=20Fri,=20Jan=2027,=202023=20=
at=201:54=20PM=20Designer=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-0CA7D=
7F9850A49E781FA8C61B0426AC5@relay.walmart.com">s-0CA7D7F9850A49E781FA8C61B0=
426AC5@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gm=
ail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left-width:1px;=
border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)=
"><p>Hello=20Ella,</p><p><br/></p><p>Thank=20you=20for=20your=20email.</p><=
p>Unfortunately,=20since=20this=20is=20not=20an=20error=20on=20our=20part=
=20we=20will=20not=20be=20able=20to=20schedule=20a=20pick=20up=20for=20this=
=20item.</p><p><br/></p><p>Thank=20you,</p><p>Latesia&nbsp;</p><p>Customer=
=20Service=20Rep.</p><p>Designer=20Living&nbsp;</p><p><br/></p><p>=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d</p><p><br/></p><p>Hello=20is=20there=20where=20did=20you=20guys=20can=
=20come=20and=20pick=20up=20the=20item=20because=20I=20don=e2=80=99t=20have=
=20a=20vehicle=20to=20take=20the=20item=20back=20to=20like=20the=20store=20=
or=20anything=20so</p><p><br/></p><p>On=20Thu,=20Jan=2026,=202023=20at=2010=
:04=20AM=20<a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank"=
>info@designerliving.com</a>=20&lt;<a=20href=3d"mailto:s-0CA7D7F9850A49E781=
FA8C61B0426AC5@relay.walmart.com"=20target=3d"_blank">s-0CA7D7F9850A49E781F=
A8C61B0426AC5@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20clas=
s=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left-wid=
th:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,2=
04,204)"><p>You=20have=20a=20message=20from=20Designer=20Living=20Inc.=20-=
=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=
=20Order=20Id:=20</strong>&nbsp;200010754539221</p><p><strong>=20Item:=20</=
strong>&nbsp;=20Comfort=20Spaces=20Natalie=20Microfiber=209-Piece=20Floral=
=20Blue/Red=20Comforter=20Set=20with=20Sheet=20Set,=20Queen,=20Size:=20Quee=
n</p><p><br/></p><p><br/></p><p=20style=3d"margin-top:5px;margin-bottom:5px=
"><span=20style=3d"font-size:16px;font-family:Arial,sans-serif;color:black"=
>Hello=20Walmart=20Team/=20Ella,</span></p><p=20style=3d"margin-top:5px;mar=
gin-bottom:5px"><span=20style=3d"font-size:16px;font-family:Arial,sans-seri=
f;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=
5px"><strong><span=20style=3d"font-size:16px;font-family:Arial,sans-serif;c=
olor:black"></span></strong></p><p=20style=3d"white-space:normal"><strong>C=
ustomer=20Order=20Number:</strong>&nbsp;200010754539221</p><p=20style=3d"wh=
ite-space:normal"><strong>Purchase=20Order=20No:</strong>&nbsp;108802379152=
362</p><p=20style=3d"margin-top:5px;margin-bottom:5px"><span=20style=3d"fon=
t-size:16px;font-family:Arial,sans-serif;color:black"></span><br/></p><p=20=
style=3d"margin-top:5px;margin-bottom:5px"><span=20style=3d"font-family:Ari=
al,sans-serif">Thank=20you=20for=20your=20order=20with=20Designer=20Living.=
</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px"><span=20style=3d=
"font-size:16px;font-family:Arial,sans-serif;color:black">The=20fastest=20w=
ay=20to=20ensure=20you=20get=20what=20you=20want=20is=20to=20return=20the=
=20item=20you=20have,=20and=20once=20the=20return=20is=20accepted,=20make=
=20a=20separate=20purchase=20for=20the=20new=20item.</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:5px"><span=20style=3d"font-size:16px;font-=
family:Arial,sans-serif;color:black">&nbsp;</span></p><p=20style=3d"margin-=
top:5px;margin-bottom:5px"><span=20style=3d"font-size:16px;font-family:Aria=
l,sans-serif;color:black">Thank=20you,</span></p><p=20style=3d"margin-top:5=
px;margin-bottom:5px"><span=20style=3d"font-size:16px;font-family:Arial,san=
s-serif;color:black">Latesia&nbsp;</span></p><p=20style=3d"margin-top:5px;m=
argin-bottom:5px"><span=20style=3d"font-size:16px;font-family:Arial,sans-se=
rif;color:black">Customer=20Service=20Rep.</span></p><p=20style=3d"margin-t=
op:5px;margin-bottom:5px"><span=20style=3d"font-size:16px;font-family:Arial=
,sans-serif;color:black">Designer=20Living&nbsp;</span></p><p=20style=3d"ma=
rgin-top:5px;margin-bottom:5px;margin-left:0in;background-color:white"><spa=
n=20style=3d"font-family:Tahoma,sans-serif;color:rgb(51,51,51)">&nbsp;</spa=
n></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Livin=
g=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><=
p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20o=
n=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custo=
mer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><s=
trong>=20Customer=20Name:</strong>&nbsp;Ella=20Jones</p><p><strong>Customer=
=20Order=20Number:</strong>&nbsp;200010754539221</p><p><strong>Purchase=20O=
rder=20No:</strong>&nbsp;108802379152362</p><p><strong>=20Reason=20for=20Co=
ntact:=20</strong>&nbsp;Return/Replace=20-=20Incorrect=20Size/Item=20Receiv=
ed</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Space=
s=20Natalie=20Microfiber=209-Piece=20Floral=20Blue/Red=20Comforter=20Set=20=
with=20Sheet=20Set,=20Queen,=20Size:=20Queen/1772840977</p><p><strong>=20Ag=
ent=20message:=20</strong>&nbsp;=20costumer=20order=20the=20incorrect=20siz=
e=20she=20wants=20to=20see=20if=20you=20can=20replace=20it=20with=20correct=
=20size=20which=20is=20a=20king=20or=20give=20a=20full=20refund=20please=20=
proceed=20with=20this=20order</p><p><br/></p><p><br/></p><p><strong>What=20=
you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=
=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20=
per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerh=
elp.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements"=
=20target=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Requirements.=
</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=
=20communication=20within=2048=20hours,=20Walmart=20may=20proactively=20ref=
und=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=
=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=
=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http:///ueditor/net/upload/im=
age/20230126/6381031342810129173858391"/></p><p><br/></p><hr/><p><br/></p><=
p>Walmart=20Customer=20Service=20Team</p><p><br/></p><img=20width=3d"1px"=
=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwdz=
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CZOdIfTVY8Tg"/></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=
=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwdy0tqwzAQANDTREujkWb0WWih=
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"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/=
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DUHaWLSHzwQPAM"/></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20al=
t=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwdy0sOwiAQANDTyLIZvgMLFog=
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