Subject: RE:Please contact the customer - Ask a question #Ref 2023012300295397
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Jan 2023 09:57:30 -0800

Hello Walmart Team/ Cesar,

Customer Order Number: 200010722965318

Purchase Order No: 108801870181894

Thank you for your email.

To return this order please take to a local Walmart for a refund. If the local Walmart do not except returns please follow the steps within your Walmart account.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: cesar flores

Customer Order Number: 200010722965318

Purchase Order No: 108801870181894

Reason for Contact:  Ask a question

Item name/number:   Comfort Spaces Vixie Microfiber 2-Piece Reversible Pink/Orange Down Alternative Comforter Set, Twin/Twin XL, Size: Twin/Twin-XL, Actual Color: Pink/Orange/375845017

Agent message:   issue: cx wants to return the item

resolution: advised will contact the seller and get her back 24hrs

expectation: agreed

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team