Subject: RE:Please contact the customer - Tracking Not Showing/Not Working #Ref 2023012100295297
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Jan 2023 08:19:30 -0800

Hello Walmart Team / Clarissa,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010758355193 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by advising that this package was handed to the customer.

FedEx Tracking # 393509114587. We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: clarissa delgado

Customer Order Number: 200010758355193

Purchase Order No: 108801768103290

Reason for Contact:  Tracking Not Showing/Not Working

Item name/number:   Comfort Spaces Natalie 6-Piece Floral Blue/Red Comforter Set with Sheet Set, Twin-XL, Size: Twin-XL, Actual Color: Floral Blue/Red/1985151887

Agent message:   cx called about not having order delivered, shipment delayed not clear delivery dat available.
Please reach out to the customer for further actions to be taken.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team