Subject: RE:Re: Message from Walmart.com Customer: Cancel my order, 200010713445020 #Ref 2023011800295109
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 19 Jan 2023 06:11:37 -0800

Hello Chrystal,

Thank you for your email.

If you still would like to return your order after your receive it; please follow the steps within your Walmart account. You also may be able to return this order back to your local Walmart.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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OK..I'll be refusing the delivery when coming to my address..it will be returned to you regardless..I'm going to send it back.

Chrystal L Smith [email-masked]

On Thu, Jan 19, 2023, 8:01 AM Designer Living Inc. <[email-masked]> wrote:

Hello Walmart Team/ Chrystal,

Unfortunately it is too late to cancel Walmart Customer Order Number: 200010713445020.

This order is already processing and too far into the system to prevent shipment at this time.

This order will be shipping on FedEx tracking # 393611093739.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.,

Chrystal Smith wants to connect with you for the order below:

Customer Order Number:  200010713445020

Purchase Order No:  108801972533489

Reason for Contact:  Cancel my order

Item name/number:  Comfort Spaces Vivian 3-Piece Ivory/Gold Geometric Glam Metallic Print Comforter Set, Twin/Twin XL/503490687

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team