Subject: RE:Re: Tear in materials #Ref 2023011400294814
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Jan 2023 09:51:32 -0800

Hello Dolores,

Thank you for the pictures.

A replacement order has been entered to the shipping address. Estimated delivery is about 8 -10 business days.  As for the damaged item please donate or discard.

Again, I apologize for any inconvenience this may have caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Sent from my iPad

On Jan 13, 2023, at 2:19 PM, Customer Service [email-masked]

Hello Dolores,

Thank you for your email.

Please send more visible pictures of the damage.

Thank you,

Latesia

Customer Service Rep.

Designer Living

On Fri, Jan 13, 2023 at 2:06 PM Dolores Denton <[email-masked]> wrote:

Sent from my iPhone