Subject: RE:Re: Message from Walmart.com Customer, Ref ID: 0513283E45864C3CAC93250E83D8AE61 #Ref 2023011200294708
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 13 Jan 2023 09:26:30 -0800

Hello Christi,

Thank you for bringing this to our attention. Please give us a chance to make it right. Please send pictures of the box upc label ( item number) and a picture of the item inside of the box so that we are able to confirm this item. Please reply to this email or send to [email-masked], Monday through Friday from 7:00 am- 3:30 pm (PST).

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Yes, but you shipped the wrong pattern.  I ordered the Colin pattern and received the Wallace pattern.  Two totally different colors/designs..

Kind Regards,

Christi A. Stephens

On Fri, Jan 13, 2023 at 9:01 AM Designer Living Inc. <[email-masked]> wrote:

Hello Christi,

Thank you for your order with Designer Living.

Our records indicate that Walmart order number 200010697990422 was placed for the item below.

Wallace Complete Bed with Sheet Set

Size : Queen

Color : Navy/Red

Item No : CS10-1341

UPC : 086569439925

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Hi Designer Living Inc.,

You have received an inquiry from Christi Stephens

I ordered bedding set Colin and was sent Wallace on order 2000106-97990422.

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 0513283E45864C3CAC93250E83D8AE61