Subject: RE:Message from Walmart.com Customer: Ask a question, 200010667851722 #Ref 2023011000294571
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 10 Jan 2023 09:34:43 -0800

Hello Walmart Team/ Robyn,

Customer Order Number:  200010667851722

Purchase Order No:  108736011542197

Thank you for your email. We are sorry to hear of the damage thats occured with this set.

Please send pictures of this item for us to review.

Just as a future suggestion, it is recommended a Large Capacity Washer/Dryer such as Laundromat be used when washing this set, as damage can occur if there is not enough room for the item to move around.

We are sincerely sorry this set did not meet your expectations.
Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Robyn Roosevelt wants to connect with you for the order below:

Customer Order Number:  200010667851722

Purchase Order No:  108736011542197

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Vixie Microfiber 3-Piece Purple/Charcoal Comforter Set, King/964788499

Customer Message:

after one wash the comforters started coming apart

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team