Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023010500294290
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 06 Jan 2023 08:12:48 -0800

Hello Walmart Team / Carrie,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010717133676 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 392904286055.

Package was left on the porch.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: carrie faggins

Customer Order Number: 200010717133676

Purchase Order No: 108800330107676

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Natalie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, King, Size: King, Actual Color: Floral Blue/Red/1676003006

Agent message:   Dear seller our customer did not receive the item so please send out the replacement or the email

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team