Subject: RE:Message from Walmart.com Customer: Ask a question, 200010596509607 #Ref 2023010500294275
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 05 Jan 2023 11:34:09 -0800

Hello Walmart Team/ Jody,

Customer Order Number:  200010596509607

Purchase Order No:  108733930072327

Thank you for your email.

Unfortunately, since FedEx confirmed the delivery of this order we will not be able to further this claim. You may want to file a police report and a claim with your homeowners insurance.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

jody mcleod wants to connect with you for the order below:

Customer Order Number:  200010596509607

Purchase Order No:  108733930072327

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Marlene 9-Pieces Daisies Green Comforter Set with Sheet Set, Queen/1623970964

Customer Message:

I never received this package. The picture doesn't look like my place.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team