Subject: RE:Re: Please contact the customer - Ask a question #Ref 2023010300294103
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 05 Jan 2023 06:32:40 -0800

Hello Vitaliya ,

Thank you for your order with Designer Living. It appears that your order was lost in transit.

We have processed a refund in the amount of $38.15. Please allow 3-5 business days to see this as a credit on your statement. You are welcome to place another order for this item.

We apologize for any inconvenience this may have caused.

Sincerely,

Latesia

Customer Service

Designer Living

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Good evening it’s been more then 24hrs please contact me back. 24hrs has been at 9:20 this morning it’s 12 hrs later which makes it 36… and by tomorrow will be 48

Sent from my iPhone

On Jan 3, 2023, at 09:20, [email-masked] wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200010636080680

Item:   Comfort Spaces Juliette Velvet to Microfiber 2-Piece Gray Comforter Set, Twin/Twin XL

Thank you for your Email!  One of our Customer Service representatives will respond to your inquiry within the next 24 business hours.  We have assigned a reference number to your email subject, so please do not change or remove the subject of your email.

Please note that our business hours of operation are Monday   Friday, 7:00am   3:30pm PST.

Sincerely,

Designer Living Customer Service

Walmart Customer Service Team