Subject: RE:Please contact the customer - Request cancel #Ref 2023010100293966
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 02 Jan 2023 08:13:46 -0800

Hello Walmart / Bianca-

Thank you for your email.  Unfortunately it is too late to cancel Order # 200010661171112 / Purchase Order No: 108800228659673.  This order is already processing and too far into the system to prevent shipment at this time.

This order will be shipping on FedEx tracking # 392904267976.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Bianca Pye

Customer Order Number: 200010661171112

Purchase Order No: 108800228659673

Reason for Contact:  Request cancel

Item name/number:   Comfort Spaces Natalie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Floral Blue/Red/1772840977

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team