Subject: RE:Message from Walmart.com Customer: Where is my order, 200010747991763 #Ref 2022122900293737
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 29 Dec 2022 09:08:31 -0800

Hello Walmart Team/ DaJanae,

Customer Order Number:  200010747991763

Purchase Order No:  108736111654777

Thank you for your order. Unfortunately we cannot see further into FedEx’s system as to what is causing the delay of this shipment; however due to the holiday’s and increased volume of shipments, there are expected to be delays.

For the latest updates on the delivery of your order; please visit www.fedex.com and enter this tracking number: 392742192980.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

DaJanae Creech wants to connect with you for the order below:

Customer Order Number:  200010747991763

Purchase Order No:  108736111654777

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Vivian 3-Piece Ivory/Gold Geometric Glam Metallic Print Comforter Set, Twin/Twin XL/503490687

Customer Message:

My order was supposed to come today and now it’s saying it’s delayed. Why is it delayed? North Carolina is 2 hours away i’m pretty sure that’s not a long time to drive.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team