Subject: RE:Re: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2022122800293669
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 29 Dec 2022 04:38:43 -0800

Hello Tina,

Thank you for your order with Designer Living.

Thank you for confirming that the order was received.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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This is my front porch went and checked my next door neighbor and it was on there porch now it was delivered

Sent from Yahoo Mail on Android

On Wed, Dec 28, 2022 at 1:32 PM, [email-masked]

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200010686323680

Item:   Comfort Spaces Natalie 6-Piece Floral Blue/Red Comforter Set with Sheet Set, Twin-XL, Size: Twin-XL, Actual Color: Floral Blue/Red

Hello Walmart Team / Tina,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010686323680 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 392463982890.

Package was left at the front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Tina LaBarge

Customer Order Number: 200010686323680

Purchase Order No: 108735586483261

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Natalie 6-Piece Floral Blue/Red Comforter Set with Sheet Set, Twin-XL, Size: Twin-XL, Actual Color: Floral Blue/Red/1985151887

Agent message:   item not received to the cx, says delivered

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service Team