Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200010598856747 #Ref 2022122000293081
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 27 Dec 2022 07:14:34 -0800

Hello Lili,

Thank you for your email.

Unfortunately, since FedEx confirmed the delivery of this order we will not be able to further this claim. You may want to file a police report and a claim with your homeowners insurance.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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I haven't received it yet.

Designer Living Inc. <[email-masked]>于2022年12月20日 周二11:30写道：

Hello Walmart Team / Lili,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010598856747 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 392198908740.

This package was left at front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

lili Wang wants to connect with you for the order below:

Customer Order Number:  200010598856747

Purchase Order No:  108734964548160

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Vixie Microfiber 3-Piece Purple/Charcoal Comforter Set, King/964788499

Customer Message:

I did not receive my package, the courier did not take a photo, can not find my package

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team