Subject: RE:Message from Walmart.com Customer: Where is my order, 200010665306799 #Ref 2022122300293312
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 24 Dec 2022 06:43:50 -0800

Hello Walmart / Tamara-

Thank you for your order with Designer Living!  Please note your order shipped, 12/20 on FedEx tracking # 392482753415.  Per the FedEx website shipping details, there has been a delay with the delivery of this package.  Unfortunately we cannot see further into FedEx's system as to what is causing the delay.  It is possible the delay could be due to the increased volume of shipments during the holidays.  From what we can see, the updated delivery for this package is scheduled to deliver on Tuesday, 12/27.

UPDATED DELIVERY

Tuesday1 2/27/2022 by end of day

Initially expected: Thursday, 12/22/2022

DELAYED

DELIVERY STATUS

Delay

Want updates on this shipment? Enter your email and we will do the rest!

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Tamara Ulmer wants to connect with you for the order below:

Customer Order Number:  200010665306799

Purchase Order No:  108735587833499

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Natalie 6-Piece Floral Blue/Red Comforter Set with Sheet Set, Twin-XL/1985151887

Customer Message:

This is a gift that was supposed to make it today and it hasn’t

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team