Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2022122200293212
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 22 Dec 2022 07:38:15 -0800

Hello Walmart Team / Noerllis,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010596849044 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking #(s) 391994046323 & 391994047000.

Left at front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Noerllis Lara

Customer Order Number: 200010596849044

Purchase Order No: 108734550334037

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Mi Zone Kids Moonlight 3-Piece Charcoal Ultra-Soft Comforter Set, Twin XL, Size: Twin XL/1808381270

Agent message:   cx order was delivered but cx didn't receive the order

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team