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Message-ID: <ad12ce64e9f5ae49@b2c46834f48a7885>
Date: Thu, 22 Dec 2022 04:36:04 -0800
Subject: RE:Re: Please contact the customer - Return/Replace - Incorrect Item Received #Ref 2022120500291760
From: "info@designerliving.com" <info@designerliving.com>
To: "c-D5CF2935F88743829DD70945D36816BF@relay.walmart.com" <c-D5CF2935F88743829DD70945D36816BF@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=
=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;=
;color:black">Hello=20Cindy,</span></p><p=20style=3d"margin-top:5px;margin-=
bottom:=205px;background:white"><span=20style=3d"font-size:16px;font-family=
:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=20st=
yle=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20style=
=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:b=
lack">Thank&nbsp;you=20for=20your=20email.&nbsp;Per=20the=20FedEx=20trackin=
g=20details,=20the=20replacement=20order=20was=20delivered=20to=20the=20add=
ress=20listed=20on=20the=20order.=20FedEx=20confirmed=20receipt=20of=20deli=
very=20by=20the=20photos=20taken=20below.=20FedEx=20Tracking=20#=2039177238=
4035.&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;bac=
kground:white"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,=
&#39;sans-serif&#39;;color:black"><br/></span></p><p=20style=3d"margin-top:=
5px;margin-bottom:=205px;background:white"><span=20style=3d"font-size:16px;=
font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"><br/></span><=
/p><p=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"><spa=
n=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39=
;;color:black">Package=20was=20left=20at=20front=20door.</span></p><p=20sty=
le=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20style=
=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:b=
lack"><img=20src=3d"https://eecsystem.com/AttachedFilesUS/EmailFile\Send\20=
22\12\22\04\daaa1bf8-254b-4272-a4b9-ab1e2093d1bfdownload.jpg"=20title=3d"do=
wnload.jpg"=20alt=3d"download.jpg"/></span></p><p=20style=3d"margin-top:5px=
;margin-bottom:=205px;background:white"><span=20style=3d"font-size:16px;fon=
t-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">We=20ask=20that=
=20you=20please=20check=20with=20family,=20friends,=20and=20nearby=20neighb=
ors=20to=20see=20if=20someone=20retrieved=20the=20packages=20on=20your=20be=
half.&nbsp;=20</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;=
background:white"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#3=
9;,&#39;sans-serif&#39;;color:black">Thank=20you,</span></p><p=20style=3d"m=
argin-top:5px;margin-bottom:=205px;background:white"><span=20style=3d"font-=
size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black"><br=
/></span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;background:w=
hite"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans=
-serif&#39;;color:black">Latesia&nbsp;</span></p><p=20style=3d"margin-top:5=
px;margin-bottom:=205px;background:white"><span=20style=3d"font-size:16px;f=
ont-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Customer=20Ser=
vice=20Rep.</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;bac=
kground:white"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,=
&#39;sans-serif&#39;;color:black">Designer=20Living&nbsp;</span></p><p><br/=
></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d</p><p>I=20still=20have=20not=20received=20my=20replac=
ement=20and=20this=20was=20a=20Christmas=20gift.=20Is=20there=20anyway=20yo=
u=20can=20send=20me=20some=20kind=20of=20tracking=20number=20either=20on=20=
the=20item=20that=20you=20re-shipped=20out=20the=20correct=20item=20or=20gi=
ve=20me=20my=20money=20back=20so=20I=20can=20replace=20this=20as=20it=20was=
=20supposed=20to=20be=20a=20gift.&nbsp;<br/><br/></p><p>Sent=20from=20my=20=
iPhone</p><p><br/></p><blockquote>On=20Dec=206,=202022,=20at=2011:31=20AM,=
=20Designer=20Living=20Inc.</blockquote><blockquote><p>=ef=bb=bf</p><p>Hell=
o=20Cindy,</p><p><br/></p><p>Thank=20you=20for=20the=20pictures.</p><p><br/=
></p><p>Please=20use=20the=20attached=20prepaid=20Fedex=20label=20to=20retu=
rn=20the=20wrong=20item=20back=20to=20us.</p><p>We=20have=20entered=20a=20r=
eplacement=20order=20to=20be=20sent=20to=20you.</p><p><br/></p><p>We=20are=
=20sincerely=20sorry=20for=20any=20inconvenience=20this=20may=20have=20caus=
ed.</p><p><br/></p><p>Thank=20you,</p><p>Latesia&nbsp;</p><p>Customer=20Ser=
vice=20Rep.</p><p>Designer=20Living&nbsp;</p><p><br/></p><p>On=20Tue,=20Dec=
=206,=202022=20at=2012:06=20PM=20Cindy=20Evans=20&lt;<a=20href=3d"mailto:c-=
D5CF2935F88743829DD70945D36816BF@relay.walmart.com">c-D5CF2935F88743829DD70=
945D36816BF@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=
=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=
=20solid=20rgb(204,204,204);padding-left:1ex"><p>Please=20see=20attached.</=
p><p><br/></p><p>Thank=20you,</p><p><strong=20style=3d"font-size:12.8px"><b=
r/></strong></p><p><strong=20style=3d"font-size:12.8px"><br/></strong></p><=
p><strong=20style=3d"font-size:12.8px">Mike=20and=20Cindy=20Evans</strong><=
br/></p><p>MEI&amp;R,=20INC.</p><p>MEFS,=20LLC</p><p>PO=20Box=20399</p><p>1=
374=20CR=20861</p><p>Cushing,=20TX=2075760</p><p>Phone:=20(936)326-8579</p>=
<p><strong><br/></strong></p><p><br/><br/></p><p><br/></p><br/><p>On=20Tue,=
=20Dec=206,=202022=20at=208:34=20AM=20Designer=20Living=20Inc.=20&lt;<a=20h=
ref=3d"mailto:s-D5CF2935F88743829DD70945D36816BF@relay.walmart.com"=20targe=
t=3d"_blank">s-D5CF2935F88743829DD70945D36816BF@relay.walmart.com</a>&gt;=
=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=
=200px=200px=200.8ex;border-left:1px=20solid=20rgb(204,204,204);padding-lef=
t:1ex"><p>Hello=20Cindy,</p><p><br/></p><p>Thank=20you=20for=20your=20email=
.</p><p>Unfortunately,=20I=20am=20unable=20to=20open=20the=20pictures.=20Pl=
ease=20try=20to=20send=20them=20again.</p><p><br/></p><p>Thank=20you,</p><p=
>Latesia&nbsp;</p><p>Customer=20Service=20Rep.</p><p>Designer=20Living&nbsp=
;</p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Please=20see=20attached=
=20images=20you=20requested.=20The=20wrong=20bedding=20was=20sent.=20Wrong=
=20color=20and=20size.</p><p><br/></p><p>Thank=20you,</p><p><strong=20style=
=3d"font-size:12.8px"><br/></strong></p><p><strong=20style=3d"font-size:12.=
8px"><br/></strong></p><p><strong=20style=3d"font-size:12.8px">Mike=20and=
=20Cindy=20Evans</strong><br/></p><p>MEI&amp;R,=20INC.</p><p>MEFS,=20LLC</p=
><p>PO=20Box=20399</p><p>1374=20CR=20861</p><p>Cushing,=20TX=2075760</p><p>=
Phone:=20(936)326-8579</p><p><strong><br/></strong></p><p><br/><br/></p><p>=
<br/></p><p><br/></p><p>On=20Mon,=20Dec=205,=202022=20at=201:43=20PM=20<a=
=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@designe=
rliving.com</a>=20&lt;<a=20href=3d"mailto:s-D5CF2935F88743829DD70945D36816B=
F@relay.walmart.com"=20target=3d"_blank">s-D5CF2935F88743829DD70945D36816BF=
@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_qu=
ote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rg=
b(204,204,204);padding-left:1ex"><p>You=20have=20a=20message=20from=20Desig=
ner=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/>=
</p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;200010587884538</p><=
p><strong>=20Item:=20</strong>&nbsp;=20Comfort=20Spaces=20Microfiber=20Bed=
=20in=20a=20Bag=20Ava=209-Piece=20Black=20Comforter=20with=20Sheet=20Set,=
=20King,=20Size:=20King,=20Actual=20Color:=20Black</p><p><br/></p><p><br/><=
/p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in">Hello=20=
Walmart=20Team/=20Cindy,</p><p=20style=3d"margin-top:5px;margin-bottom:5px;=
margin-left:0in;font-variant-ligatures:normal;font-variant-caps:normal;text=
-align:start;word-spacing:0px">&nbsp;</p><p=20style=3d"margin-top:5px;margi=
n-bottom:5px;margin-left:0in;font-variant-ligatures:normal;font-variant-cap=
s:normal;text-align:start;word-spacing:0px">Thank=20you=20for=20your=20emai=
l.</p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in;font-v=
ariant-ligatures:normal;font-variant-caps:normal;text-align:start;word-spac=
ing:0px">Please=20send=20pictures=20of=20the=20item=20that=20was=20received=
.=20Please=20provided=20images=20of=20the=20box=20as=20well=20as=20the=20it=
em=20packaging=20inside=20the=20box.</p><p=20style=3d"margin-top:5px;margin=
-bottom:5px;margin-left:0in;font-variant-ligatures:normal;font-variant-caps=
:normal;text-align:start;word-spacing:0px">&nbsp;</p><p=20style=3d"margin-t=
op:5px;margin-bottom:5px;margin-left:0in;font-variant-ligatures:normal;font=
-variant-caps:normal;text-align:start;word-spacing:0px">We=20sincerely=20ap=
ologize=20for=20any=20inconvenience=20and=20look=20forward=20to=20assisting=
=20you=20more.</p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-lef=
t:0in;font-variant-ligatures:normal;font-variant-caps:normal;text-align:sta=
rt;word-spacing:0px">&nbsp;</p><p=20style=3d"margin-top:5px;margin-bottom:5=
px;margin-left:0in;font-variant-ligatures:normal;font-variant-caps:normal;t=
ext-align:start;word-spacing:0px">Thank=20you,</p><p=20style=3d"margin-top:=
5px;margin-bottom:5px;margin-left:0in;font-variant-ligatures:normal;font-va=
riant-caps:normal;text-align:start;word-spacing:0px">Latesia&nbsp;</p><p=20=
style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in;font-variant-liga=
tures:normal;font-variant-caps:normal;text-align:start;word-spacing:0px">Cu=
stomer=20Service&nbsp;</p><p=20style=3d"margin-top:5px;margin-bottom:5px;ma=
rgin-left:0in;font-variant-ligatures:normal;font-variant-caps:normal;text-a=
lign:start;word-spacing:0px">Designer=20Living&nbsp;</p><p><br/></p><p><br/=
></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Livin=
g=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><=
p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20o=
n=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custo=
mer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><s=
trong>=20Customer=20Name:</strong>&nbsp;Cindy=20Evans</p><p><strong>Custome=
r=20Order=20Number:</strong>&nbsp;200010587884538</p><p><strong>Purchase=20=
Order=20No:</strong>&nbsp;108732869993830</p><p><strong>=20Reason=20for=20C=
ontact:=20</strong>&nbsp;Return/Replace=20-=20Incorrect=20Item=20Received</=
p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=20=
Microfiber=20Bed=20in=20a=20Bag=20Ava=209-Piece=20Black=20Comforter=20with=
=20Sheet=20Set,=20King,=20Size:=20King,=20Actual=20Color:=20Black/190453674=
5</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Hi=20seller,=20cust=
omer=20received=20a=20wrong=20item,=20she=20supposedly=20getting=20the=20bl=
ack=20one=20but=20she=20received=20a=20wrong=20color,=20size,=20and=20desig=
n=20of=20the=20item.=20Customer=20want=20the=20one=20she=20purchased.=20Ple=
ase=20help=20customer=20getting=20the=20original=20item=20and=20requesting=
=20replacement.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20t=
o=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contac=
t=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20gu=
idelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.co=
m/s/guide?article=3d000006402#Customer_Service_Requirements"=20target=3d"_b=
lank">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<b=
r/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=
=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20cust=
omer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmar=
t=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=
=3d"1px"=20alt=3d""=20src=3d"http:///ueditor/net/upload/image/20221205/6380=
583733094197191732697"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Custo=
mer=20Service=20Team</p><p><br/></p><img=20width=3d"1px"=20height=3d"1px"=
=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwdjEsKwjAUAE_TLEvy8n=
tZZKGpBRei-DnAa5NooB8oBfH2Vhezm5nkhbEcjJMWWfSUpVGJFQ8cQADXwinQqhYUeSJrAKR1G=
5XiSxroU79pGGlZ634e2csj5j7zzescqk5ZyDJSjwJElw0ZYIsfU1nmKf0Oz5HK8C9XH0K4VHIX=
Hrf7-XS4sjL1JaZpPUbf6NCCk7pFtEoiuKax3CndSIPC7Nsvmxs2gQ"/></blockquote><p><i=
mg=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.w=
almart.com/o/eJwdy0FuwyAQAMDXmKMFu-wCBw6tHUuRfIjSF2BYp0gOkRwrUX_fqnMfiYadBh=
cMsSoxrchWVI2gAQxoAgAi29OyBLTZ-IUoO4TO6l229NO_03ZP-9Hnx119xxJ4WdG4XDBZH8Bnk=
cycsmObVvFqj7Wtj79d5FlvTfatvmq7_fcjDsNw6fDj6zTPp6uqLdci7TiXONIwQUCavHcWPYRx=
dDpYGpG94c_pF7mHOMQ"/></p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=
=20src=3d"http://cccp.relay.walmart.com/o/eJwdzEkKwjAUANDTmGXJHzJ0kYWmFlyI4=
nCAtE000AFCQby9xQO8Fx1oI4kMWhSDC4k0R5EdSkRAqYGJ0VZGSdUjaA2QEkjesSxxDN_qE8Yp=
lLXql0m8XR1ZJcupQ6YEhLzdEEwnA9kYTBLFTTGXZY5mG15TyONfrs57f93R3j_vj8v5eBN57vM=
Q5_U0uEb5FmtSrbWGyWLdNEbWrBrSFvSh_QFCSzXZ"/></blockquote><img=20width=3d"1p=
x"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJw=
dy7FuwyAQANCvCaN1voMDBobWjqVKHqr2C8AcCZJDJNdK1L-PlfENT0LPFkgzgVc5xEKsRdWAgN=
gjcG_BAHcFCic2NtGyoDPppGGTNf53z7je4rZ3y_2mrsFn8a5wTEjW5QNicowekhVXMqDaQm3lf=
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OVM"/></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20sr=
c=3d"http://cccp.relay.walmart.com/o/eJwdzEGqwjAQANDTmGWZSdKZdJGFP7XgQpT_9Q=
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=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.wal=
mart.com/o/eJwdjUFqwzAQAF8THY21u16tDjq0dgwFH0r7AsVapQJHAcek5PcxhjnOMBosO8ts=
HTiTQszIpKYEaAHsAQhRw9E5aDF2MaG3BCdqV13iq_mPyy2uWzPfb-YvSGbyevG0e5ET5k5RZrk=
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