Subject: RE:Message from Walmart.com Customer: Where is my order, 200010637648863 #Ref 2022122100293178
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 22 Dec 2022 04:44:22 -0800

Hello Walmart Team / Kathleen,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010637648863 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 391839622771. Please view the attached PDF for the proof of delivery from FedEx.

Package was left at front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Kathleen Hawkins wants to connect with you for the order below:

Customer Order Number:  200010637648863

Purchase Order No:  108734341939540

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Lucille 3-Piece Yellow/Charcoal Comforter Set, King/1778308091

Customer Message:

Hello- My comforter order shows as delivered but has not been received. Please cancel the order and refund my card. I will have to go into store since Christmas is so close. Please let me know when the credit has been issued.
Thank you
Kathleen Spears

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team