Subject: RE:Message from Walmart.com Customer: Ask a question, 200010592932166 #Ref 2022121700292815
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 19 Dec 2022 10:32:58 -0800

Hello Walmart Team/ Lacy,

Customer Order Number:  200010592932166

Purchase Order No:  108734964413659

Please note you ordered a Duvet Cover, not a Comforter.  A Duvet is just a cover - it does not come filled.  A Duvet needs to be filled with a Down Comforter of one’s choice to get the fullness as shown in the photo.  The photo displays what the Duvet looks like (after) it has been filled with a comforter.

If you still would like to return your order please follow the steps within your Walmart account.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Lacy Peace wants to connect with you for the order below:

Customer Order Number:  200010592932166

Purchase Order No:  108734964413659

Reason for Contact:  Ask a question

Item name/number:  Inspire by Intelligent Design Belcourt Cotton Sateen 3-Piece Blue Duvet Cover Set, Full/Queen/697639342

Customer Message:

I thought i ordered a full comforter set and what i got just looks like sheets. Can i return this??

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team